Leadership and Performance Coaching Advanced Diploma

COURSE INFORMATION (2013 ENTRY)

9 months

Business and Law
Law and NBS Building, City Campus East

If you are the owner or Chief Executive of a small business (2-249 employees) you may be eligible to matched funding of up to 50% course fees for this programme.  Please contact us for further details or go to www.nbsl.org.uk to check if you are eligible and obtain an application form.

Please do not hesitate to contact ruth.leggett@northumbria.ac.uk if you have any queries regarding this programme.

The dates for the next intake are as follows:

25th and 26th September 2013
10th October 2013
27th and 28th November 2013
25th and 26th February 2014

Two coaching sessions and additional supervision sessions - dates to be confirmed.

Coaching is a versatile, high impact tool and is increasingly being used in the workplace to grow and release potential, increase motivation and boost productivity. Coaching is seen as a significant intervention to create a capable and resilient work force able to adapt to new challenges and thrive in today’s tough global economic climate.

This programme was originally developed in response to a specific client’s requirement to develop internal coaching capability across a sector.  Now we are opening up the programme to all organisations and individuals.  This is an exciting opportunity to develop leader coaching skills and to work with others from a variety of organisations to share learning and best practise.  Developing coaching as a key enabler to your business strategy can:

• Drive productivity and efficiency.
• Increase customer service and customer satisfaction
• Enable culture change
• Create flexible and resilient cultures
• Retain and develop top talent.

Programme Philosophy and approach

Performance coaching can be defined as an informed, structured dialogue that provides insights into personal strengths and development areas, aimed at enhancing and developing individuals’ skills, behavioral impact and knowledge within the business context.

The CIPD (2005) suggest the following to define coaching, which aligns to the philosophy of the programme:-

• It consists of one-to-one developmental discussions.
• It provides people with feedback on both their strengths and weaknesses.
• It is aimed at specific issues/areas.
• It is time-bounded.
• It focuses on improving performance and developing/enhancing individuals skills.
• Coaching activities have both organisational and individual goals.
• It focuses on current and future performance/behaviour.
• It is a skilled activity.

To ensure the aims and objectives of the programme are achieved, the programme philosophy is grounded in relevant theory and significant coaching practice. Given the impact coaching can have on individuals, the programme is underpinned by a robust professional approach.

The philosophy of the programme is therefore distinctive, as opportunities for coaching practice and feedback are interwoven throughout the course.

Programme Aims

• Develop highly competent professional leader coaches who develop intra and interpersonal awareness, develop a coaching approach as a way of being and are equipped to unlock talent and leverage leadership and performance.
•  Develop leader coaches who have a core knowledge and understanding of the coaching context, with the ability to locate their coaching interventions within a business, relationship and psychological perspective.
• Develop the learner’s ability to select and apply psychological approaches through the engagement with relevant theory and practice.
• Develop from a reflective to a reflexive practitioner, with regard to coaching interventions.
• To enable the learner to practice ethically and professionally and to develop their   personal identity as a coach.

The Programme

The Advanced diploma is a modularised programme taught over nine months and comprises 6 days formal teaching delivered in 3 two day modules.

The model of practice, feedback and reflection is sustained throughout the programme. The developing coach coaches and is coached by a peer and also coaches individuals from their own organisation. Learning through experience is facilitated through structured feedback and reflection and this can often provide the most significant learning.

The programme considers theoretical and practical aspects of coaching. There is significant theoretical underpinning such as relevant psychological skills and concepts and learning theory.

Coaching theory has tended to lag behind coaching practice and this programme is distinctive in the use of such academic theory. As the tutors are experienced practising coaches, the theory will inform practice and vice versa.

The ethical behaviour and professionalism of the coach is fundamental to the coaching programme which adheres to the ethics and standards of the main accreditation bodies: The International Coach Federation, The European Mentoring and Coaching Council and the Association for Coaching.

The programme is also mapped against the International Coach Federation competencies and the Executive Development Centre is a member of the Association of Coaching. This ensures that the programme has professional credibility backed by academic rigour.

Each module is supported by a teaching and learning plan which outlines the process and frameworks for learning, directed learning and independent reading.

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LEARNING AND TEACHING METHODS

Assessment is via three formally assessed written assignments bringing together a review of relevant theory and your reflections of your development as a coach. You will also receive feedback from your peers and module tutors regarding your coaching practice. This structured feedback together with personal reflections will form a ‘coaching portfolio’ to be submitted at the end of the programme.

OTHER INFO

Where does the course take place?

The formal part of the programme is 6 days and delivered in 3 two-day module blocks over a 6-month period. These days take place at the Centre for Corporate and Executive Development, located at Newcastle Business School’s City Campus East in central Newcastle.

Endorsements

Don't just take our word for it, please see below some endorsements:

Lisa Rippingdale, Newcastle City Council
"The coaching programme has been excellent, and has enabled me to develop professionally and personally.

From the very start a refreshing approach is taken which emphasises developing a quality coaching conversation. This is about listening, asking questions, helping the coachee to focus on issues and identify changes that will help them to move forward. Tools and techniques are added later in the programme, building on this. 

I am now putting everything that I've learned into practice by coaching people at work and I have developed personally as a result of the programme."

Mike Frankland, Training Manager, Sunderland City Council
"My expectations were exceeded - the programme has resulted in me de-constructing and re- constructing my coaching practice, taking it to another level."

Mike Batty, Head of Community Protection, Stockton-on-tees Bourough Council
"The programme enjoys excellent facilitation as the facilitators have expertise in coaching and the ability to communicate that expertise effectively. I'm also with a very able and motivated group of participants from whom I am learning a lot."

Jeanette Hedley, Senior Communications Officer, North Tyneside Council
"I could not have anticipated what a tremendous impact this programme would have on me. I joined expecting it would provide me with a toolbox of skills – the reality is I have also gained a whole new awareness of myself and my role as a leader. It is that awareness and increasing confidence, together with the coaching knowledge I am developing, which is making a difference both personally and professionally.

I am using my skills as a manager and am developing as a more willing, confident and visible leader in my organisation. It’s great to see that even so early on the coaching journey I am able to use the coaching skills to help others in their own development  or to explore a work issue."

Lynder Mathieson
"I would recommend this course for anyone who was serious about Leadership Coaching being used to the highest level.  My personal view is that I have learnt the academic background to coaching along with the ability to believe in my own capacity as a coach thus help individuals unleash their full potential."

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