8th Performance Measurement Conference

8th Northumbria International Conference on Performance Measurement in Libraries and Information Services

Libraries Plus: Adding Value in the Cultural Community

Istituto degli Innocenti, Florence, 17-20 August 2009

http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html

1st CALL FOR PARTICIPATION

This conference - for the first time in Italy - is the latest in the series of highly successful biennial conferences organised since 1995 within Northumbria University, Newcastle upon Tyne, UK.  The Information Management Innovation Research Group in the School of Computing, Engineering and Information Sciences is pleased to announce its eighth conference in 2009 and to issue this Call for Participation.

The conference is also an official satellite conference  of the 75th IFLA Congress to be held in Milan on 23-27 August 2009, and is co-sponsored by the Statistics and Evaluation Section and the Education and Training Section of IFLA.

Audience
Librarians, information professionals, museum curators and records managers leading and developing the measurement and monitoring of performance in their institutions, and for lecturers and researchers teaching and applying research methodologies.

Conference Topics
Papers have been submitted from about 20 countries, with topics covering various aspects of:

• Evaluation of libraries as cultural institutions
• Libraries or museums in the community
• Outcomes and value of library and information services
• Measuring library performance
• Building a culture of continuous improvement
• Management of change
• Assessing staff performance
• Meeting the changing needs of users
• Evaluation of the digital library
• Evaluating performance measurement
• Methodologies
• Benchmarking studies

A list of the successful papers is available on the web site and a draft programme will be available soon.

Workshops
There will be two half-day workshops at introductory and intermediate level.

Pre-Conference Workshop
There will be a LibQUAL Exchange of Experience Workshop on the morning of 17 August, prior to the start of the main conference. See http://www.libqual.org/Events/index.cfm for details.

The language of the Conference is English

Proposal submission guidelines, details about the evaluation procedure and instructions for writing structured abstracts can be downloaded from this page (see under 'Related links').

For further information:

Please see the Conference website:  http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html

Or contact:

Programme Chair: Margaret Graham, Northumbria University, UK.  Email:  margaret.graham@northumbria.ac.uk  

Local Organiser: Anna Maria Tammaro, University of Parma, Italy. Email: annamaria.tammaro@unipr.it