Systems and Technology Facet

The systems and technology facet of the investigative phase considers issues in terms of the design principles for delivering effective recordkeeping, and includes line of business and office systems used by organisations, mobile technologies supporting mobile working, web-based technologies, multiple forms of information, citizen-based online transactions, and personal use of computers and the Internet.  

What are the drivers and influencers for ERM? What are the barriers to implementing ERM?

What principles of design underpin the technology that can deliver effective records management?

What progress has really been made in ERM in the wired and wireless office environment? What strategies, tactics and practical solutions are working? Why and how?

What are the implications for recordkeeping systems? What process changes have occurred, and are required, for ERM?

e-Delphi Study

Participants in the Delphi study on the systems and technology aspects of ERM identified, explored and clarified the issues in three rounds of questions and a final exercise in which solutions arrived at in previous rounds are evaluated by a number of set criteria. We will analyse the participants' responses using a range of different approaches (subject themes, numerical ratings) to provide a broad view of the data. We will produce outputs in various forms to support different cognitive styles.

Interim outputs for this phase are available through the links to the right. They take the following form:

 ·         All rounds – list of questions

 ·         Round 1 – summary of participant responses 

 ·         Round 2 – ranking of issues in terms of urgency/importance (graphs and tables)

 ·         Round 3 – summary of solutions

 ·         Round 4 – evaluation of solutions (text and tables)

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