Information for External Clients
The Finance and Planning Department strives to provide excellent customer service to all external clients on behalf of the University.
We aim to provide an accurate, timely and reliable information provision to answer your query, or point you in the right direction to the respective member of staff.
If you are a commercial organisation and are querying an invoice or reminder note you have received from Northumbria University please contact:
Credit Control (Commercial): telephone 0191 227 4050
Procurement Services is responsible for overseeing all procurement activities within the University including the correct and timely payment of all University payments. If you have any queries or require any assistance please contact: Procurement Team: 0191 227 4334. Payments Team: 0191 227 4093.
For more information please see How to do Business with Northumbria University
Freedom of Information requests should be made in writing either by letter, fax or email firstname.lastname@example.org. Please ensure they include your name, a correspondence address and specific details of the information needed.
Any that require the attention of the Finance Department will be forwarded by the Freedom of Information Officer.