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Help and Support



Face to Face:  Ask at the Enquiry Desk in the Library
Telephone: Call 0191 227 4125
Online: ask4help@northumbria.ac.uk

For help with Library services and resources, IT applications and study skills e-mail ask4help@northumbria.ac.uk or use our Self-Service facility by clicking on the link to the right.

The service is running throughout the vacation period and telephone calls will be answered 24/7. Library specific support requested whilst the library is closed will be answered during the opening hours of 8.00am – midnight.

The IT Services helpline is also open 24 hours every day. Telephone 0191 227 4242 or email it.helpline@northumbria.ac.uk

Information For Specific UsersInformation For: New students, part time and distance learners, researchers, partner colleges, health students, university staff, disabled users...