Student Support and Well being at Coach Lane
Student Support and Wellbeing support is provided from the Library at Coach Lane. To access any of the services, please go to the Welcome desk in the Library.
Appointments are available with advisers, counsellors and dyslexia tutors. To arrange an appointment please telephone 0191215 6590. There is also a weekly drop in service for welfare and international advice. Access to Learning Fund forms can be obtained from the Library reception and returned there for checking at City Campus.
Students based at Coach Lane are also welcome to use Student Support and Wellbeing Centre at the City Centre Campus, where the Reception is on the Ground Floor, Northumberland Building.
Welfare & International Support
Information and advice on:
- UK Student Finance
- Student Loans
- Welfare Benefits
- Access to Learning Fund
- Childcare support
- Visa and immigration issues
- Visa renewal
- Working in the UK
- Post study work
- Police registration
- Travelling outside the UK
- General student welfare
- Settling in to the University and the local area
- Keeping healthy & keeping safe
- Effective budgeting
- Programme change, transfer/withdrawal/suspension
- One Planet Social Activities Programme
- Meet and Greet service for international students
There is a Student Adviser (Welfare & International) at Coach Lane Campus on Monday and Friday of each week. For details of duty times telephone 0191 215 6590.
The Student Adviser (Welfare & International) can also give advice by email if this is more convenient.
Access to Learning Fund (ALF)
The Access to Learning Fund (ALF) is money given to the University by central government to help meet the living costs of UK students who are experiencing financial hardship. Students may apply to ALF at any point during the academic year. However, if you are worried about money, you should speak to a Student Adviser (Welfare & International Support) about your concerns in the first instance.
Although applications are processed at the main City Campus, students based at Coach Lane can collect and submit applications via Coach Lane library.
Counselling & Mental Health Support
Counselling provides an opportunity to talk in confidence and without judgement about any personal matter, which may be causing concern. What you have to say to your counsellor is treated in confidence and is not discussed with any tutors, GPs, partners or parents. We work to the Ethical Framework of the British Association for Counselling and Psychotherapy which requires this. For more information about counselling, see the Counselling Service web pages. There is a counsellor based on campus on one day each week offering:
- Individual appointments
- Group workshops and seminars on various issues.
Registration for the Counselling and Mental Health service is online. The form can be found at www.northumbria.ac.uk/cmhsregistration
- Information, advice, guidance and support for prospective and current disabled/dyslexic students
- Advice on Disabled Student Allowance
- Advice on University support for disabled/dyslexic students
- Advice on individual exam arrangements
- Screening tests for dyslexia
- 1:1 specialist multisensory tutorials for dyslexic students
- Bank of loan equipment
A Student Adviser (Disabilities) will normally be available to see students by appointment on a weekly basis at Coach Lane.
A Dyslexia Support Tutor is based at Coach Lane on Tuesdays, Wednesdays and Thursdays and is available to see students by appointment. For further information or to book an appointment telephone: 0191 215 6590
Chaplaincy and Faith Advice
Chaplains are appointed by local churches to serve the needs of the whole university community. The Chaplains are available to students of all faiths and regularly visit Coach Lane Campus.
A Quiet Room (A109) was established in November 2006 on Coach Lane Campus West. The Quiet Room, which is managed by the University Chaplaincy and Faith Advice team, is open to all students and staff for individual prayer, worship and quiet reflection. For further information or to contact the Chaplain please call into the Student Support and Wellbeing Centre or telephone 0191 215 6590.
Student Support and Wellbeing Information
Information relating to Student Support and Wellbeing can be found on leaflet racks in the Learning Cafe area of the ground floor of Coach Lane Library. This relates to:
- Student Funding
- Assistive software and specialist resources are available for students with dyslexia and disabilities
- Information leaflets