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Nebula Labs

Nebula labs internship advert

Job Title: User Researcher

Vacancy Type: Graduate internship

Duration: Part-time 33 hours per week/6 weeks (flexible hours permitted)



Nebula Labs is an award-winning software house, based in North East England. They deliver top quality digital solutions, such as location-based and real-time apps, data driven platforms, and AI chatbots, but what they really do is help solve your real-world problems


Vacancy summary:

The Nebula Lab team is looking for a highly motivated individual to support their initial User Research to further develop their innovative CivicTech Digital Product, Virtual Memory Box – researching the user needs of and commercial opportunities for taking this product to the ageing market

More info on the Virtual Memory Box for young people: 


Role Summary:

This is an opportunity for the User Research intern to investigate and ideate innovative and creative ways of engaging with a new market. They will:


  • Apply their understanding of Aging sector by exploring how an existing tech for good product, a digital platform, that’s currently aimed at the young person care sector and in live usage, can be adapted for the Aging sector (ranging from Alzheimer's care to the traditional care home environment).

  • Further their research skills by investigating how the Virtual Memory Box product be adapted in a way that avoids common pitfall of negatively stereotyping older people while responding to their needs in a thoughtful way.

  • Build on their creative skills by ideating possible routes to market. How could it be branded & marketed?



Personal qualities and skills required to fulfil the role:

  • Experience in one or more of these areas of design: User research, Interaction design, Service design, Human computer interaction
  • Experience working in/ interest in the Aging sector
  • ‘Entrepreneur in residence’ style thinking, looking for opportunities
  • Willingness to propose ‘next steps’ and reach out to relevant potential partners (like research bodies, networking organisations, cluster groups)
  • Good research skills
  • Good communication skills
  • Independence in thought


This internship will be line managed by Dylan McKee, with further support provided by Dr. Henry Collingham.


Location: Remote working  with 1/2 days a week at Nebula Labs in Newcastle Upon Tyne.

Occupational area: Tech Sector, Aging Sector, User Research

Salary range:  £9.50 per hour for 200 hrs


Application deadline:  1 February

Interview date:   6 February

Start date:   13 February


Applicants to supply a 2-page CV and covering letter outlining their suitability for the role. Please indicate clearly which role/organisation you are applying to. All applications should be emailed to

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