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Alumni

Marcus Donnison

Career Path: Team Leader, British Airways
Location:

Born in Newcastle Upon Tyne. I always enjoyed language lessons in school and later 6th form and decided to play to my strengths when applying to go to university. I also have a passion for travel and believed that learning languages would at least help me in that respect, as well as give me better job prospects. Going into the aviation industry was one way that I could bring these two together. I get to travel the world, sometimes at my company's expense, and I get to use my language skills.

What are you doing now?

Currently I work for British Airways in the largest regional office outside of London. I hold the unique position of Oneworld Alliance Helpdesk Team Leader directly responsible for 11 people who have a very specialised role within a department of around 150 agents.

How did studying at Northumbria help you achieve your career goals / give your career an edge?

I believe my time at Northumbria helped give me and edge for this job but my degree was non-essential for my application. In terms of some of the skills I picked up by going to university in general, I feel as if I have an edge over some of those who may have had to pick up skills in other ways, if at all. For example, analytical skills are honed in whatever you do at university and they can easily be transferred to the working environment.

What was the best thing about your course?

The year abroad was by far the best and most appealing part of the course.

Who inspired you the most, and why?

The lecturers could not have been more of a credit to language department if they tried. They were so engaging and people could get really familiar with them and still have a professional rapport with any one of them.

Which skills/knowledge did you learn on your course that you use most now/throughout your career?

Working for a global airline, one comes into contact with some of the most diverse cultures on the planet. Studying a languages course has made understanding other cultures that much easier and has helped me in how I engage and interact with many of them.

What did you enjoy most about your time at Northumbria University?

Some of my best memories of my time at Northumbria are from my time in France and Germany. They're priceless!

What advice would you give somebody who is thinking of studying at Northumbria?

Personally I would say you would be making a very big mistake if you didn't give some hard thought about applying to study at Northumbria. I know many people who have never looked back on their time there and if you want an excellent student experience in a fantastic city then Northumbria is a real contender to offer you a fantastic experience and education.

How would you describe your time at Northumbria in 3 words?

Priceless, memorable, rewarding

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