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Dr Tommy Chan

Senior Lecturer

Department: Newcastle Business School

Tommy Chan is a Lecturer in Business Information Management at Newcastle Business School. He holds a PhD degree from Hong Kong Baptist University in Information Systems and e-Business Research. Tommy’s research interests include online consumer behaviours (e.g., impulse buying, customer engagement), societal implications of IT use (e.g., technology addiction and cyberbullying), social media use (e.g., adoption and continuance of social media), and e-commerce (e.g., the sharing economy). He has organized mini-tracks and served as organizing members on related topics in international conferences. He also serves as an associate editor for Journal of Computer Information Systems. Tommy has published in peer-reviewed journals such as Information & Management, Electronic Commerce Research and Applications, Internet Research and Industrial Management & Data Systems, and international conferences such as International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS), and Pacific Asia Conference on Information Systems (PACIS).

Campus Address

Room 441, CCE1
City Campus East, Northumbria University
Newcastle upon Tyne


  • Information Systems PhD August 31 2017
  • Information Systems BA (Hons) August 31 2013

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • Customer engagement through omnichannel retailing, Lee, Z., Chan, T., Alain Yee-Loong, C., Thadani, D. 1 Feb 2019, In: Industrial Marketing Management
  • Cyberbullying on Social Networking Sites, Chan, T., Cheung, C., Wong, R. 14 Jun 2019, In: Journal of Management Information Systems
  • Firestorms on Social Media, Chan, T., Skoumpopoulou, D., Yu, Q. 30 Jun 2018
  • Why People Participate in the Sharing Economy, Lee, Z., Chan, T., Balaji, M., Alain Yee-Loong, C. 4 Jun 2018, In: Internet Research
  • An Empirical Investigation into the Antecedents and Consequences of Customer Engagement in Omnichannel Retailing, Lee, Z., Chan, T., Chong, A., Thadani, D. 16 Jul 2017, PACIS 2017 Proceedings, AIS Electronic Library
  • The state of online impulse-buying research: A literature analysis, Chan, T., Cheung, C., Lee, Z. 1 Mar 2017, In: Information & Management
  • A Literature Analysis About Social Information Contribution and Consumption on Social Networking Sites, Wenninger, H., Lee, Z., Cheung, C., Chan, T., Wong, R. Jun 2016
  • An Empirical Examination of Continuance Intention of Social Network Sites, Chan, T., Cheung, C., Shi, N., Lee, M., Lee, Z. 1 Dec 2016, In: Pacific Asia Journal of the Association for Information Systems
  • An Investigation into Cyberbullying perpetration: a routine Activity Perspective, Xiao, B., Chan, T., Cheung, C., Wong, R. 2016, Proceedings of Pacific Asia Conference on Information Systems 2016
  • Online Disinhibition : Conceptualization, Measurement, and Relation to Aggressive Behaviors, Cheung, C., Wong, R., Chan, T. 2016, Proceedings of International Conference on Information Systems 2016


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