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Dr Tommy Chan

Senior Lecturer

Department: Newcastle Business School

Dr. Tommy Chan is a Senior Lecturer in Business Information Management at the Department of Marketing Operations and Systems at Newcastle Business School (NBS). He holds a Ph.D. degree from Hong Kong Baptist University in Information Systems and e-Business Research.

Tommy’s research interests include socio-technical aspects of technology uses (e.g., cyberbullying, digital incivility, technology addiction, social media, well-being), disruptive technologies (e.g., the sharing economy, blockchain, AI), and online consumer behaviours (e.g., impulse buying, customer engagement, social media firestorm). His works have been published in world-leading and internationally excellent journal papers in both information systems and marketing disciplines, for example, Journal of Management Information Systems (ABS4, FT50, IF 3.013), Information & Management (ABS3, ABDC A*, IF 4.120), Internet Research (ABS2, IF 4.109) and Industrial Marketing Management (ABS3, IF 4.779).

Using a research-informed approach, Tommy synergises learning and teaching activities with his research knowledge. His teaching has been consistently rated highly across a variety of topics and student cohorts. He has experience in delivering various modules, such as management information systems, digital marketing, business analytics, and project management.

Tommy engages in various scholarly services and activities in the information systems discipline and in the business school. He is on the editorial review board of the Journal of Computer Information Systems and Internet Research. He is also an associate editor for various tracks in European Conference on Information Systems (ECIS), Pacific Asia Conference on Information Systems (PACIS), and Americas Conference on Information Systems (AMCIS). Tommy serves as a workload coordinator for the department and a sub-committee member for AACSB assurance of learning committee.

Tommy welcomes inquiries and applications from potential Ph.D. applicants interested in his supervision.

Tommy Chan

Campus Address

Room 441, CCE1
City Campus East, Northumbria University
Newcastle upon Tyne


  • Information Systems PhD August 31 2017
  • Information Systems BA (Hons) August 31 2013
  • Fellow of the Higher Education Academy FHEA
  • Member of Beta Gamma Sigma MBGS
  • Member of Chartered Management Institution MCMI

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • Cyberbullying on Social Networking Sites, Chan, T., Cheung, C., Wong, R. 14 Jun 2019, In: Journal of Management Information Systems
  • Customer engagement through omnichannel retailing, Lee, Z., Chan, T., Alain Yee-Loong, C., Thadani, D. 1 Feb 2019, In: Industrial Marketing Management
  • The state of online impulse-buying research: A literature analysis, Chan, T., Cheung, C., Lee, Z. 1 Mar 2017, In: Information & Management
  • Massively multiplayer online game addiction: Instrument development and validation, Lee, Z., Cheung, C., Chan, T. 1 Jun 2015, In: Information & Management
  • Why People Participate in the Sharing Economy, Lee, Z., Chan, T., Balaji, M., Alain Yee-Loong, C. 4 Jun 2018, In: Internet Research
  • An Empirical Examination of Continuance Intention of Social Network Sites, Chan, T., Cheung, C., Shi, N., Lee, M., Lee, Z. 1 Dec 2016, In: Pacific Asia Journal of the Association for Information Systems
  • Promoting sales of online games through customer engagement, Cheung, C., Shen, X., Lee, Z., Chan, T. 1 Aug 2015, In: Electronic Commerce Research and Applications
  • Gender differences in satisfaction with Facebook users, Chan, T., Cheung, C., Shi, N., Lee, M. 2 Feb 2015, In: Industrial Management & Data Systems
  • Self-disclosure in social networking sites: the role of perceived cost, perceived benefits and social influence, Cheung, C., Lee, Z., Chan, T. 7 Apr 2015, In: Internet Research

Research Themes and Scholarly Interests

- Socio-technical aspects of technology uses (e.g., cyberbullying, digital incivility, technology addiction, social media, well-being)
- Disruptive technologies (e.g., the sharing economy, blockchain, AI)
- Online consumer behaviours (e.g., impulse buying, customer engagement, social media firestorm)

PGR Supervision

Lilia Dreschner Start: 06/01/2020


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