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Dr Kam Ho Chan

Senior Lecturer

Department: Newcastle Business School

Dr. Tommy (Kam Ho) Chan is a Senior Lecturer in Business Information Management at the Department of Marketing, Operations and Systems at Newcastle Business School (NBS). He obtained his Ph.D. degree  in Information Systems Research from Hong Kong Baptist University in 2017 and joined the NBS in the same year.

Tommy’s research interests include socio-technical aspects of technology uses (e.g., cyberbullying, digital incivility, technology addiction, social media, technology-based intervention), disruptive technologies and services (e.g., the sharing economy, AI), and online consumer behaviours (e.g., impulse buying, customer engagement, experience, and backlash). His works have been published in world-leading and internationally excellent journals in both information systems (IS) and marketing disciplines, for example, Journal of Management Information Systems (ABS4, FT50, IF 3.949), Information Systems Journal (ABS3, IF 4.188), Information & Management (ABS3, IF 5.155), Internet Research (ABS2, IF 4.708) and Industrial Marketing Management (ABS3, IF 4.695).

Using a research-informed approach, Tommy synergises learning and teaching activities with his research knowledge. His teaching has been consistently rated highly across a variety of programmes and student cohorts. He has experience in delivering various modules, such as management information systems, digital marketing, business analytics, and project management.

Tommy engages in various scholarly services and activities in the discipline and in the business school. He is an assoicate editor for Internet Research and on the editorial review board for Industrial Management & Data Systems and Journal of Computer Information Systems. He is also an ad hoc reviewer for the AIS Senior Scholars’ basket of journals and the Hong Kong Research Grants CouncilTommy serves as a track co-chair and an associate editor for various tracks inEuropean Conference on Information Systems (ECIS), Pacific Asia Conference on Information Systems (PACIS), and Americas Conference on Information Systems (AMCIS). Tommy is a coordinator for the department's workload and planning team and a sub-committee member for AACSB assurance of learning committee.

Tommy welcomes inquiries and applications from potential Ph.D. applicants interested in his supervision.

Kam Ho Chan

Campus Address

Room 441, CCE1
City Campus East, Northumbria University
Newcastle upon Tyne
NE1 8ST

Qualifications

  • Information Systems PhD August 31 2017
  • Information Systems BA (Hons) August 31 2013
  • Fellow of the Higher Education Academy FHEA
  • Member of Beta Gamma Sigma MBGS
  • Member of Chartered Management Institution MCMI

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • Cyberbullying on Social Networking Sites, Chan, T., Cheung, C., Wong, R. 14 Jun 2019, In: Journal of Management Information Systems
  • The state of online impulse-buying research: A literature analysis, Chan, T., Cheung, C., Lee, Z. 1 Mar 2017, In: Information & Management
  • Customer engagement through omnichannel retailing, Lee, Z., Chan, T., Alain Yee-Loong, C., Thadani, D. 1 Feb 2019, In: Industrial Marketing Management
  • Massively multiplayer online game addiction: Instrument development and validation, Lee, Z., Cheung, C., Chan, T. 1 Jun 2015, In: Information & Management
  • Why People Participate in the Sharing Economy, Lee, Z., Chan, T., Balaji, M., Alain Yee-Loong, C. 4 Jun 2018, In: Internet Research
  • An Empirical Examination of Continuance Intention of Social Network Sites, Chan, T., Cheung, C., Shi, N., Lee, M., Lee, Z. 1 Dec 2016, In: Pacific Asia Journal of the Association for Information Systems
  • Promoting sales of online games through customer engagement, Cheung, C., Shen, X., Lee, Z., Chan, T. 1 Aug 2015, In: Electronic Commerce Research and Applications
  • Gender differences in satisfaction with Facebook users, Chan, T., Cheung, C., Shi, N., Lee, M. 2 Feb 2015, In: Industrial Management & Data Systems
  • Self-disclosure in social networking sites: the role of perceived cost, perceived benefits and social influence, Cheung, C., Lee, Z., Chan, T. 7 Apr 2015, In: Internet Research

PGR Supervision

Lilia Dreschner Start: 06/01/2020

Further Information

Scholarly and Disciplinary Services

Services to Journals

RoleJournalYear
Associate EditorInternet Research (ABS2, IF 4.109)2020 – Current
Guest Associate Editor International Journal of Electronic Commerce (ABS3, IF 3.439), Special Issue on the "Dark-Sides of Digitalization”

2019 – Current

Editorial Review Board MemberIndustrial Management & Data Systems (ABS2, IF 3.727)2020 – Current
Editorial Review Board MemberJournal of Computer Information Systems (ABS2, IF 1.100)2018 – Current
Ad Hoc ReviewerJournal of Management Information Systems, Journal of the Association for Information Systems, Journal of Strategic Information Systems, European Journal of Information Systems, Information Systems Journal, International Journal of Electronic Commerce, Information & Management, Decision Support Systems, Industrial Management & Data Systems, Internet Research, Journal of Computer Information Systems, Technology in Society, Journal of Marketing Communications2013 – Current

Services to Conferences

RoleConferenceYear
Track Co-ChairThe 29th European Conference on Information Systems 
Track: Social and Ethical Implications of ICT Use
2021
Track Co-ChairThe 25th Pacific Asia Conference on Information Systems 
Track: SIGADIT: IT Innovation, Adoption, and Diffusion
2021
Associate EditorThe 28th European Conference on Information Systems 
Track: Social and Ethical Implications of ICT Use
2020
Associate EditorThe 24th Pacific Asia Conference on Information Systems 
Track: IS Implementation and Adoption
2020
Associate EditorThe 27th European Conference on Information Systems 
Track: Track: Social Media Research Analytics
2019
Associate EditorThe 23rd Pacific Asia Conference on Information Systems 
Track: IT Innovation, Adoption, and Diffusion
2019
Associate EditorThe 22nd Pacific Asia Conference on Information Systems 
Track: Social Media and Business Impact
2018
Mini-track Co-chairThe 22nd Americas Conference on Information Systems 
Track: Virtual Communities and Collaboration
2016
Associate EditorThe 23rd European Conference on Information Systems 
Track: Social Media Research Analytics
2015
Ad Hoc ReviewerInternational Conference on Information Systems, European Conference on Information Systems, Pacific Asia Conference on Information Systems, Americas Conference on Information Systems, Hawaii International Conference on Systems Science2013 – Current

 

Invited Visits and Presentations

InstituationYear
Durham University, Durham University Business School2020
Copenhagen Business School, Department of Digitization2019
Hong Kong Baptist University, School of Business2018
Lancaster University, Lancaster University Management School2017
The University of Nottingham Ningbo China, Nottingham University Business School China2015, 2016
University of Hawai‘i at Mānoa, Shidler College of Business2013

Research Themes and Scholarly Interests

- Socio-technical aspects of technology use (e.g., cyberbullying, digital incivility, technology addiction, social media, technology-based intervention)
- Online consumer behaviors (e.g., impulse buying, customer engagement, experience, backlash)
- Disruptive technologies and services (e.g., the sharing economy, AI)


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