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Academic Registry Senior Team

The Academic Registry Senior Team supervise the delivery of professional and specialised support, providing high quality assurance, enhancement and management of programmes and academic events.  The Academic Registry is also responsible for learning, teaching and student experience policies.

More details can be found by expanding the profiles below:

Maggie New, Academic Registrar and Director of Student, Library and Academic Services

Maggie was appointed Academic Registrar in April 2014. She oversees the Academic Registry which is the main academic support team in the University.  There are 4 teams within the Registry. The Quality and Teaching Excellence Team supports learning and teaching policy, approval and review, accreditation management and governance and enhancement.  There is also a small academic led Teaching Excellence and Student Outcomes Teams. Registry Records and Returns supports SITS including arrangements for enrolment, programme and module records, timetabling, examinations and ceremonies, returns to HESA and PSRBs.  Academic Support includes the Graduate School, Educational Partnerships including CV, Degree Apprenticeships and campuses and faculty based teams focussed on assessment management, start of year planning etc.

  • Academic Support - includes the Graduate School, Educational Partnerships (CV, Degree Apprenticeships and campuses) and faculty based teams focussed on assessment management, start of year planning etc.
  • Library - manages 3 libraries and a comprehensive range of digital resources; academic skills development
  • Careers and Employment - careers advice, enterprise advice and support, employability
  • Quality and Teaching Excellence - supports learning and teaching policy, approval and review, accreditation management and governance and enhancement
  • Registry Records and Returns - supports SITS including arrangements for enrolment, programme and module records, timetabling, examinations and ceremonies, returns to HESA
  • Student Life and Wellbeing - support for mental wellbeing and disabilities, VISA advice, hardship funding etc.
  • Student Progress - Ask4Help and Student Progress teams to respond to all student queries, placement support, change of circumstances
  • Teaching Excellence and Student Outcomes - academic led enhancement

Maggie also works closely with the Deputy Vice Chancellor (Learning and Teaching), services and senior academics in the faculties, to improve the student experience at Northumbria.

Maggie joined Northumbria in April 2014 as Academic Registrar.  In July 2019 she was appointed Academic Registrar and Director of Student, Library and Academic Services.

Before joining Northumbria, Maggie worked at Newcastle University.  For ten years she was Head of the Student Progress Service. This covered many aspects of the student lifecycle including: postgraduate admissions, registration, the student services support team, examinations, research student support, visa support, student casework, University regulations, timetabling and congregations. Previous roles at Newcastle University were in faculty support and in management information (HESA returns). Her higher education career started as Student Records Officer at Sunderland University in 1991.

Maggie has a BA in Geography from King’s College London, a Diploma in Management Studies from Sunderland and a Certified Diploma in Accounting and Finance from Northumbria.  She is also proud to have obtained an MSc in Business Information Technology at Northumbria University.

maggie.new@northumbria.ac.uk

 

Melinda Cook, Deputy Academic Registrar

Deputy Academic Registrar, Registry Records and Returns

 
Melinda has worked at Northumbria since 2005, joining Academic Registry to help oversee the implementation of the new student records system. Since joining she has overseen Northumbria winning two awards for their Student Records System, winner of 'Outstanding Support for Students' for Northumbria's e:Vision Student Portal, and winner of 'Improving Efficiency, Achieving Excellence' for SITS online research support. 
Key aspects of her role are leading and championing student record assurance, development and support for the student records systems, and leading on activities for the University such as enrolment, examinations, congregations, smartcards, returns to statutory bodies and timetabling. She is also responsible for managing and coordinating the delivery, enhancement and efficiency activities of student record functions.

 

 

Before joining Northumbria, Melinda worked at Newcastle University where she was responsible for the management of the teaching timetable for the university. Previously Melinda has worked in various roles in the private sector, including eighteen years at Kraft Foods. She is actively involved in a number of regional and national networks and working groups, was Chair of the Tribal Executive User Group for four years and Chairs the Strategic Data Group at Northumbria. 

melinda.cook@northumbria.ac.uk

Ruth Hattam, Deputy Academic Registrar

Deputy Academic Registrar, Quality and Teaching Excellence 

Ruth oversees the Quality and Teaching Excellence Team.  This team manages all approval and review work, including Professional, Statutory and Regulatory Body (PSRB) accreditations and collaborative venture (CV) approvals, and all Education Committee governance in Faculties and the University.  Incorporating responsibility for policy development with professional support and academic leads, this team helps position the University for external quality and teaching excellence assessment.  The development and implementation of effective policies and practices is a key part of the team’s work, aiming to put quality at the heart of academic programme development and management across the full range of study modes and locations.

 
Before joining the Academic Registry team in 2018, Ruth held a number of roles in academic support management and leadership, latterly as a Faculty Registrar working in Arts and Design, and then Engineering and Environment.   Most recently (from 2012 to 2018) Ruth held the role of Deputy Director in Research and Innovation Services, where her responsibilities included oversight and management of the Research Excellence Framework (REF).  In her faculty-based roles, Ruth chaired the University-wide group on Student Academic Misconduct, was a member of the Regulations Committee and played an active role in the development and monitoring of the Faculty’s collaborative ventures activity.  Ruth has a BA in History from Lancaster University. 

 ruth.hattam@northumbria.ac.uk

Katherine Fawcett, Registrar, Faculty of Arts, Design and Social Sciences

Katherine joined Northumbria University in 2007 working in the Newcastle Business School in various roles where she remained until 2016 where she joined the Faculty of Arts, Design and Social Sciences as Registrar. 

Working across and with many teams both internally and externally to the University, Katherine has led teams and processes driving innovation and change. As an active member of many working groups, cross university committees and whilst working on and leading key projects, she has driven and implemented change championing the "One University" and "Take on Tomorrow" ethos.

Katherine has led teams and processes across the University driving innovation and change. As an active member of many working groups, cross university committees and whilst working on key projects, she has driven and implemented change championing the 'One University' ethos.  

 

Katherine has contributed towards and saw a number of key achievements namely the Newcastle Business School achieving double AACSB accreditation and the Times Higher Education Business School of the Year 2015 award and most recently the shortlisting in the Times Higher Education Leadership and Management Excellent in Registry Services award.

Prior to working at Northumbria University, Katherine, following graduation from Sheffield Hallam University, pursued her career in Higher Education working at Sheffield Hallam University and the University of Newcastle in administrative roles.

katherine.fawcett@northumbria.ac.uk

Melanie Davis, Registrar, Faculty of Business and Law

As Registrar, Melanie has responsibility for the strategic leadership and management of academic administration; taking the lead in determining professional support for programme planning, delivery and management within the Faculty of Business and Law.  She also has responsibility for the professional support in the Business Clinic and the Student Law Office which sit within the Faculty of Business and Law.

Melanie was previously School Registrar in the School of Life Sciences and prior to that, the School of Applied Sciences where her responsibilities included leading and managing academic administration in addition to strategic planning and budget management.

She is actively involved in a national network of Faculty Registrars from numerous HE institutions, jointly hosting the inaugural event for the group with plans to host a future events in 2019. In addition to having worked at Northumbria for a number of years, Melanie is also an alumni, having graduated with a Post Graduate Diploma in Management.  She is committed to working across the University in enhancing academic administration in line with the University's vision for the future.

melanie.davis@northumbria.ac.uk

Muriel Campion, Registrar, Faculty of Engineering and Environment

As Registrar, Muriel has responsibility for the strategic leadership and management of academic administration, taking a lead role in the determination and provision of administrative support for programme planning, delivery and management within Engineering and Environment; enhancing academic administration in line with the University’s vision for the future.

As a graduate of Northumbria University and having been employed by the University for over twenty years, Muriel has extensive HE experience at all levels of the organisation, having worked both within Faculties and in a University-wide capacity.

muriel.campion@northumbria.ac.uk

Rachel Jones, Registrar, Faculty of Health and Life Sciences

Rachel joined Northumbria in May 2015 as Faculty Registrar for Health and Life Sciences. She is responsible for the strategic leadership and management of the Faculty's academic administration, which includes providing professional support services for programme planning, delivery and management.  She also has cross-University responsibility for Fitness to Practise and acts as the Academic Registry link to the Student Progress Team, to ensure close and effective collaboration between the services.  

Prior to joining Northumbria, Rachel worked in a range of management roles in the University of Warwick, the University of Nottingham, Sheffield Hallam University, the University of Sheffield and Newcastle University.

rachel.jones@northumbria.ac.uk

Liane Brierley

Liane joined Northumbria in 2018 as Registrar for Educational Partnerships.  This was a new role to head the Educational Partnerships team and provide leadership and management to support the University's growing portfolio of partnerships including collaborative franchise provision and Degree Apprenticeships.  Liane is also responsible for overseeing the academic administration of our London and Amsterdam campuses. The position directly supports the University's strategic aim to diversify our portfolio of programmes and provide flexible, market-led education.
Before joining Northumbria Liane worked in a wide range of Higher Education administrative and management roles at Sunderland and Newcastle Universities including school management, central registry positions responsible for examinations and awards and the set-up and management of Newcastle University's campus in London.

 

 

liane.brierley@northumbria.ac.uk


Prof Claire Sutherland

Click to view Claire's profile

Suzanne Crozier

Click to view Suzanne's profile

Dr Ann Macfadyen

Click to view Ann's profile

Dr Susan Mathieson

Click to view Susan's profile

 

The Academic Development Officers lead initiatives to support and develop assurance, review and enhancement activity across the University that will positively impact the student experience, KPIs, Teaching Excellence and the achievement of University or national standards.

Supporting and promoting innovation and excellence in higher education, the team lead learning and teaching policy development, implementation and evaluation at both a discipline and institutional level. The Academic Development Officers contribute to Northumbria University achieving successful outcomes in a range of external quality assurance and enhancement activities including Annual Provider Review and the Teaching Excellence Framework, working closely with Faculties, Services and the University Executive. More details can be found by expanding the profiles below:

Maggie New, Academic Registrar and Director of Student, Library and Academic Services

Maggie was appointed Academic Registrar in April 2014. She oversees the Academic Registry which is the main academic support team in the University.  There are 4 teams within the Registry. The Quality and Teaching Excellence Team supports learning and teaching policy, approval and review, accreditation management and governance and enhancement.  There is also a small academic led Teaching Excellence and Student Outcomes Teams. Registry Records and Returns supports SITS including arrangements for enrolment, programme and module records, timetabling, examinations and ceremonies, returns to HESA and PSRBs.  Academic Support includes the Graduate School, Educational Partnerships including CV, Degree Apprenticeships and campuses and faculty based teams focussed on assessment management, start of year planning etc.

  • Academic Support - includes the Graduate School, Educational Partnerships (CV, Degree Apprenticeships and campuses) and faculty based teams focussed on assessment management, start of year planning etc.
  • Library - manages 3 libraries and a comprehensive range of digital resources; academic skills development
  • Careers and Employment - careers advice, enterprise advice and support, employability
  • Quality and Teaching Excellence - supports learning and teaching policy, approval and review, accreditation management and governance and enhancement
  • Registry Records and Returns - supports SITS including arrangements for enrolment, programme and module records, timetabling, examinations and ceremonies, returns to HESA
  • Student Life and Wellbeing - support for mental wellbeing and disabilities, VISA advice, hardship funding etc.
  • Student Progress - Ask4Help and Student Progress teams to respond to all student queries, placement support, change of circumstances
  • Teaching Excellence and Student Outcomes - academic led enhancement

Maggie also works closely with the Deputy Vice Chancellor (Learning and Teaching), services and senior academics in the faculties, to improve the student experience at Northumbria.

Maggie joined Northumbria in April 2014 as Academic Registrar.  In July 2019 she was appointed Academic Registrar and Director of Student, Library and Academic Services.

Before joining Northumbria, Maggie worked at Newcastle University.  For ten years she was Head of the Student Progress Service. This covered many aspects of the student lifecycle including: postgraduate admissions, registration, the student services support team, examinations, research student support, visa support, student casework, University regulations, timetabling and congregations. Previous roles at Newcastle University were in faculty support and in management information (HESA returns). Her higher education career started as Student Records Officer at Sunderland University in 1991.

Maggie has a BA in Geography from King’s College London, a Diploma in Management Studies from Sunderland and a Certified Diploma in Accounting and Finance from Northumbria.  She is also proud to have obtained an MSc in Business Information Technology at Northumbria University.

maggie.new@northumbria.ac.uk

 

Melinda Cook, Deputy Academic Registrar

Deputy Academic Registrar, Registry Records and Returns

 
Melinda has worked at Northumbria since 2005, joining Academic Registry to help oversee the implementation of the new student records system. Since joining she has overseen Northumbria winning two awards for their Student Records System, winner of 'Outstanding Support for Students' for Northumbria's e:Vision Student Portal, and winner of 'Improving Efficiency, Achieving Excellence' for SITS online research support. 
Key aspects of her role are leading and championing student record assurance, development and support for the student records systems, and leading on activities for the University such as enrolment, examinations, congregations, smartcards, returns to statutory bodies and timetabling. She is also responsible for managing and coordinating the delivery, enhancement and efficiency activities of student record functions.

 

 

Before joining Northumbria, Melinda worked at Newcastle University where she was responsible for the management of the teaching timetable for the university. Previously Melinda has worked in various roles in the private sector, including eighteen years at Kraft Foods. She is actively involved in a number of regional and national networks and working groups, was Chair of the Tribal Executive User Group for four years and Chairs the Strategic Data Group at Northumbria. 

melinda.cook@northumbria.ac.uk

Ruth Hattam, Deputy Academic Registrar

Deputy Academic Registrar, Quality and Teaching Excellence 

Ruth oversees the Quality and Teaching Excellence Team.  This team manages all approval and review work, including Professional, Statutory and Regulatory Body (PSRB) accreditations and collaborative venture (CV) approvals, and all Education Committee governance in Faculties and the University.  Incorporating responsibility for policy development with professional support and academic leads, this team helps position the University for external quality and teaching excellence assessment.  The development and implementation of effective policies and practices is a key part of the team’s work, aiming to put quality at the heart of academic programme development and management across the full range of study modes and locations.

 
Before joining the Academic Registry team in 2018, Ruth held a number of roles in academic support management and leadership, latterly as a Faculty Registrar working in Arts and Design, and then Engineering and Environment.   Most recently (from 2012 to 2018) Ruth held the role of Deputy Director in Research and Innovation Services, where her responsibilities included oversight and management of the Research Excellence Framework (REF).  In her faculty-based roles, Ruth chaired the University-wide group on Student Academic Misconduct, was a member of the Regulations Committee and played an active role in the development and monitoring of the Faculty’s collaborative ventures activity.  Ruth has a BA in History from Lancaster University. 

 ruth.hattam@northumbria.ac.uk

Katherine Fawcett, Registrar, Faculty of Arts, Design and Social Sciences

Katherine joined Northumbria University in 2007 working in the Newcastle Business School in various roles where she remained until 2016 where she joined the Faculty of Arts, Design and Social Sciences as Registrar. 

Working across and with many teams both internally and externally to the University, Katherine has led teams and processes driving innovation and change. As an active member of many working groups, cross university committees and whilst working on and leading key projects, she has driven and implemented change championing the "One University" and "Take on Tomorrow" ethos.

Katherine has led teams and processes across the University driving innovation and change. As an active member of many working groups, cross university committees and whilst working on key projects, she has driven and implemented change championing the 'One University' ethos.  

 

Katherine has contributed towards and saw a number of key achievements namely the Newcastle Business School achieving double AACSB accreditation and the Times Higher Education Business School of the Year 2015 award and most recently the shortlisting in the Times Higher Education Leadership and Management Excellent in Registry Services award.

Prior to working at Northumbria University, Katherine, following graduation from Sheffield Hallam University, pursued her career in Higher Education working at Sheffield Hallam University and the University of Newcastle in administrative roles.

katherine.fawcett@northumbria.ac.uk

Melanie Davis, Registrar, Faculty of Business and Law

As Registrar, Melanie has responsibility for the strategic leadership and management of academic administration; taking the lead in determining professional support for programme planning, delivery and management within the Faculty of Business and Law.  She also has responsibility for the professional support in the Business Clinic and the Student Law Office which sit within the Faculty of Business and Law.

Melanie was previously School Registrar in the School of Life Sciences and prior to that, the School of Applied Sciences where her responsibilities included leading and managing academic administration in addition to strategic planning and budget management.

She is actively involved in a national network of Faculty Registrars from numerous HE institutions, jointly hosting the inaugural event for the group with plans to host a future events in 2019. In addition to having worked at Northumbria for a number of years, Melanie is also an alumni, having graduated with a Post Graduate Diploma in Management.  She is committed to working across the University in enhancing academic administration in line with the University's vision for the future.

melanie.davis@northumbria.ac.uk

Muriel Campion, Registrar, Faculty of Engineering and Environment

As Registrar, Muriel has responsibility for the strategic leadership and management of academic administration, taking a lead role in the determination and provision of administrative support for programme planning, delivery and management within Engineering and Environment; enhancing academic administration in line with the University’s vision for the future.

As a graduate of Northumbria University and having been employed by the University for over twenty years, Muriel has extensive HE experience at all levels of the organisation, having worked both within Faculties and in a University-wide capacity.

muriel.campion@northumbria.ac.uk

Rachel Jones, Registrar, Faculty of Health and Life Sciences

Rachel joined Northumbria in May 2015 as Faculty Registrar for Health and Life Sciences. She is responsible for the strategic leadership and management of the Faculty's academic administration, which includes providing professional support services for programme planning, delivery and management.  She also has cross-University responsibility for Fitness to Practise and acts as the Academic Registry link to the Student Progress Team, to ensure close and effective collaboration between the services.  

Prior to joining Northumbria, Rachel worked in a range of management roles in the University of Warwick, the University of Nottingham, Sheffield Hallam University, the University of Sheffield and Newcastle University.

rachel.jones@northumbria.ac.uk

Liane Brierley

Liane joined Northumbria in 2018 as Registrar for Educational Partnerships.  This was a new role to head the Educational Partnerships team and provide leadership and management to support the University's growing portfolio of partnerships including collaborative franchise provision and Degree Apprenticeships.  Liane is also responsible for overseeing the academic administration of our London and Amsterdam campuses. The position directly supports the University's strategic aim to diversify our portfolio of programmes and provide flexible, market-led education.
Before joining Northumbria Liane worked in a wide range of Higher Education administrative and management roles at Sunderland and Newcastle Universities including school management, central registry positions responsible for examinations and awards and the set-up and management of Newcastle University's campus in London.

 

 

liane.brierley@northumbria.ac.uk


Prof Claire Sutherland

Click to view Claire's profile

Suzanne Crozier

Click to view Suzanne's profile

Dr Ann Macfadyen

Click to view Ann's profile

Dr Susan Mathieson

Click to view Susan's profile

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