BM9601 - Knowledge Management Applications

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What will I learn on this module?

The module aims to provide you with a detailed understanding of the nature of knowledge, the role of Knowledge Management (KM) within different kinds of organisations and the various technologies that can facilitate Knowledge Management and benefit the organisation’s performance as well. The module is delivered to you using weekly lectures and IT workshops, the workshops principally concentrate on the Knowledge Management Applications in the real world through examining KM in a Business or organisational settings and to explain how KM delivers value to an organisation.

Within this module, you will cover nine main topics:

• Introduction to the nature of knowledge
• Difference between Data, Information & Knowledge in human activity systems
• Introduction to Knowledge Management
• The theory of knowledge creation and The knowledge creation process
• Creating knowledge in practice
• Knowledge sharing and Technologies that support KM
• KM applications in organisations
• Barriers to successful KM
• Knowledge Management Strategy: The Role of KM for Sustainable Development

This module will provide you with a detailed understanding of the nature of knowledge, the role of Knowledge Management (KM) within different kinds of organisations and the various technologies that can facilitate Knowledge Management.

On completing the module you will be able to explore growing organisational information and knowledge resources and to identify how they are strategically and operationally managed and exploited effectively within and between organisations. Moreover, this module will develop your skills in analysing the techniques used in knowledge management to create value for organisations.

How will I learn on this module?

The one-hour weekly lectures will provide you with a theoretical underpinning of the module content, supported by two-hour weekly IT workshops which will give you an opportunity to use different models and frameworks to analyse KM applications in organisations with a detailed understanding of the nature of knowledge, the role of Knowledge Management within different kinds of organisations and the various technologies that can facilitate Knowledge Management.

There will be a number of additional case studies housed on the module’s e-learning portal that will permit you to undertake further practice independently. The module has a supporting reading list that provides you with an opportunity to see how various KM systems are applied to further managerial and research-based cases involving business modelling, KM theories, critical frameworks, and real applications.

The module is research-led where the module content is structured on the teaching of its subject content supported by workshop exercises and further reading based on both a core undergraduate text and various journal articles that illustrate and contextualise the knowledge management applications in organisations.
Your learning will be facilitated through the delivery of formal lectures and workshops. Extensive use will be made of case studies and journal articles within the workshops situation. You will be expected to undertake directed learning that will involve research, short writing assignments, presentations with class discussion and poster’s presentation. The module will be supported by Blackboard where programme material and information will be available.
Independent learning time is set aside for learning activities, self-identified by you, to gain a deeper and broader knowledge of the subject.
You will receive adequate and continuous feedback from you tutor to support your understanding of the module and to provide any help as well.

How will I be supported academically on this module?

Support will be provided to you by a member of academic staff leading the module and providing the lecture input. A team of academic staff are allocated IT workshop groups of about 15-20 students, which provides a closer, more personal academic support. These IT workshop groups are typically based on study programme cohorts, so you will be taught here alongside fellow members from your particular degree.


Your module is supported by an e-learning portal, which houses lecture materials, IT workshops exercises and case studies, alongside assessment details and various support facilities such as recordings of certain lectures and IT applications, alongside other electronic support facilities such as Panopto, recording of various teaching material, lectures, analysis and modelling throughout the module. You can expect learning which facilitates application, and sessions will include an opportunity for you to participate in the process of knowledge generation, peer interaction, communication and contextual application. Critical reflection on knowledge, experience and practice underpins the formative learning and teaching process.

You will be provided with a wide-ranging electronic reading list that comprises of various case studies, conference papers and journal articles that showcase the application of various KM systems presented in the module.

The module assessment consists of two assignments which will be distributed throughout your teaching semester. This will encourage your active participation in the learning process throughout the semester. The eLearning portal will be used to permanently host these tasks after release to ensure that you can access the information required at all times. (80%) of your marks will be based on 1 individual assignment (Report/Essay): 2500 – 3000 words and (20%) based on a group work poster which will be presented in front of academic, professional and managerial leaders from different organisations.

What will I be expected to read on this module?

All modules at Northumbria include a range of reading materials that students are expected to engage with. The reading list for this module can be found at: http://readinglists.northumbria.ac.uk
(Reading List service online guide for academic staff this containing contact details for the Reading List team – http://library.northumbria.ac.uk/readinglists)

What will I be expected to achieve?

Knowledge & Understanding:
1. Understand and critically evaluate the nature of knowledge, KM applications within different kinds of organisations and the various technologies that can facilitate Knowledge Management. (MLO1)

2. Explore growing organisational information and knowledge resources and to identify how they are strategically and operationally managed and exploited effectively within and between organisations. (MLO2)

Intellectual / Professional skills & abilities:
3. Evidence skills in analysing and developing KM applications in organisations and the corresponding findings of its analysis to more advanced contexts. (MLO3)

Personal Values Attributes (Global / Cultural awareness, Ethics, Curiosity) (PVA):

4. Critique skills that encompass creativity and critical thinking in analysing and developing KM applications in organisations and the corresponding findings of its analysis to more advanced contexts. (MLO4)

How will I be assessed?

The module assessment consists of two tasks which will be distributed throughout your teaching semester:

1. (80%) of your marks will be assessed based on 1 individual assignment (Report/Essay): 2500 – 3000 words

2. (20%) of your marks will be assessed based on a group work poster which will be presented in front of academic, professional and managerial leaders from different organisations.

The essay will assess MLO1, MLO3 and MLO4.

The poster will assess MLO2.

The eLearning portal will be used to permanently host these tasks after release to ensure that you can access the information required at all times.

Pre-requisite(s)

None

Co-requisite(s)

None

Module abstract

In today’s highly competitive job market, it is not enough to have just a good degree but you must have skills and knowledge that employers look for in addition to a good degree qualification. The era of knowledge economy requires effective KM implementation and the development of knowledge-based organisations to ensure their success. Organisations across all sectors recognise the critical role of effective KM applications in their future success. This module is intended to help you to cope with the analytical skills and understanding of using KM applications to support decision making processes and improve organisational performance.
This module speaks the language of business, focusing on management and organisational practices related to technology acceptance and usage, organisational culture, KMS usage, knowledge sharing, decision-making and organisational effectiveness. This module will enable you to use and apply KM application properly in organisations; it can also be connected to key strategic initiatives, metrics and capabilities.
Furthermore, KM Applications are essentially about understanding and acting to link society, the economy, organisations and the environment. The current economic crisis has deeply challenged many societies on all continents; this module will help you to be able to use KM tools and applications to respond adequately to the needs and interests of stakeholders and society at large. This will lead business to make strong developments, prosperity and success worldwide.

Course info

UCAS Code N202

Credits 20

Level of Study Undergraduate

Mode of Study 4 years with a placement (sandwich)/study abroad

Department Newcastle Business School

Location Law and NBS Building, City Campus East

City Newcastle

Start September 2019 or September 2020

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