NX0472 - Developing Global Management Competencies I

What will I learn on this module?

This module is the first of two that prepares you to be highly employable by developing key hard and soft skills which have been identified by current research as those necessary for postgraduate students seeking work. The development of the module has been underpinned by Bird and Osland’s (2003) Global Competency Framework (Fig 1.1) and will provide you with two discrete skills sets - emotional and cultural intelligence (soft skills) and business intelligence (hard skills).

Emotional and Cultural Intelligence:
This strand of the module is about the development of self, and is intended to develop your ability to recognise the need for, and to enter into, the process of personal and professional development for both early employability and career progression. This strand is also designed to develop your capacity as an independent learner and to enable the development and application of the transferable (soft) skills, and of individual and group learning, across the programme of study. A key outcome of this process is to provide you with sufficient self-awareness of your intra and interpersonal skills to be able to embark on a creating a personal development plan.

Business Intelligence:
This strand of the module is about the development of practical skills and techniques required by businesses to help them in decision making operations. You will develop skills in problem solving, activity modelling, scorecards and data modelling and will therefore enhance your employability. Building on the programme philosophy of ‘learning by doing’, there will be a strong practical emphasis involving the use of tools such as Soft Systems Methodology (SSM), Balanced Scorecard, Strategy Maps, MS Excel and SAS. In addition to being able to devise quantitative measures and calculations, you will also be able to provide clear, critical, informative management interpretations based on the results obtained.

How will I learn on this module?

An interactive approach to lecture sessions will draw upon the directed learning undertaken and your own experiences. Throughout, the emphasis will be on high levels of participation, both individually and within small teams. You can therefore expect the reflective-practitioner approach to learning to be embedded in all workshop / seminar sessions through undertaking activities which facilitate you to apply theory to ‘real-life’ situations, critically analysing and making recommendations for appropriate ways forward for an organisation / individual.

Directed learning will centre upon a range of activities including pre-reading, preparation for interactive activities and use of the discussion board on the e-learning platform.

Independent learning will centre upon you identifying and pursuing areas of interest in relation to the subject area or by providing deeper / broader knowledge and understanding of the subject through a range of learning activities that might include extended reading, reflection, research etc.

Emotional and Cultural Intelligence:
A residential experiential learning event will be a complementary support activity, providing you with opportunities to interact, through group-based activities, with peers on the programme. You will be supported in the analysis of individual and group processes and behaviours as a means of developing an understanding of self and others. You will be encouraged to provide each other with feedback in order to identify personal competence strengths and areas for development. Attendance and participation at this event directly links to the assignment and the achievement of the programme goals, in which you must include at least one critical incident based on your residential experience.
Tutor-directed study will engage you in further research work to support and enhance learning from the sessions. The e-learning platform will be used to encourage your contribution in critical debate on key issues around self, management and leadership development. It will also provide you with all lecture and seminar materials together with S-T-R-E-T-C-H reading for those who wish to develop their skills of critical evaluation even further.
Formative feedback will be provided to you as part of the residential learning event and in the sessions in which the assessment and directed study are discussed.

Business Intelligence:
This part of the module places a lot of emphasis on the development of practical skills to aid employability in the workplace and will therefore be predominantly focused around ‘hands-on’ workshops. These will be of 2 hours in length and will include a short briefing at the beginning of each session as well as reflective discussion and enhancement checkpoints throughout the class. The workshops will include the practical development of prototype models. In addition to this, there will be a number of lectures at appropriate points in the teaching schedule for introduction to new topics.

How will I be supported academically on this module?

The university is well-placed to support you in learning and research with excellent library and teaching facilities, as well as access to any relevant analytic software and tools. You will be supported by additional Blackboard materials and access to the University’s library and databases.

. Each of you will also be assigned a personal tutor to provide pastoral support and guidance throughout the programme. Further support is provided to you through the Academic and Professional Development module, summative and formative feedback, and a module teaching and learning plan detailing the delivery structure and University requirements.

What will I be expected to read on this module?

All modules at Northumbria include a range of reading materials that students are expected to engage with. The reading list for this module can be found at: http://readinglists.northumbria.ac.uk
(Reading List service online guide for academic staff this containing contact details for the Reading List team – http://library.northumbria.ac.uk/readinglists)

What will I be expected to achieve?

You will have the opportunity to develop hard and soft skills set which will enhance your personal and professional development and subsequent employability and career progression. It will facilitate the development of you as a critical and independent thinking learner

Knowledge & Understanding:

Intellectual / Professional skills & abilities:
• Demonstrate competence in application of contemporary analytical methods and tools for the evaluation and modelling of complex business requirements. [MLO1]
• Demonstrated ability to work in culturally diverse groups and teams and make appropriate and personal contributions to team effectiveness. [MLO2]

Personal Values Attributes (Global / Cultural awareness, Ethics, Curiosity) (PVA)
• Have critically evaluated personal strengths and weaknesses and have demonstrated ability to engage in reflective self-development. [MLO3]

How will I be assessed?

Summative Assessment
The module will be assessed by two summative assignments. Both assignments are individually based. Submission and feedback will be using Electronic Management of Assessment (EMA), except for presentations of course.

• Assignment A (50%)
Individual Assignment: a 2000 word report. This will assess MLO1 [PLO 1.3]

• Assignment B (50%)
Individual Assignment: a 3000 word report. This will address MLO2 and MLO3 [PLOs 2.1 and 1.1]

Formative Assessment
Formative assessments will take place regularly in the workshops and seminars, with students being asked to deliver presentations and demonstrations of the work being developed for the summative assessments. Formative feedback is provided by the tutors after the presentations for all students to take note of, learn from and aid preparation.


No pre-requisite required


No co-requisite required

Module abstract

This module is core to all of the Masters programmes in the department of Business & Management (BM) and Accounting & Financial Management except for MA Human Resource Management and Development. It seeks to provide students with some essential competencies (both hard & soft skills) required in the management of operations in a national and international context. It therefore seeks to enhance the employability prospects of students by developing leadership, management, teamwork and communication skills, as well as problem solving and decision making skills utilising a range of management tools and software. There is a great deal of opportunity for collaboration, networking and feedback as the module includes a weekend residential and a number of hands on workshops, with numerous opportunities to present the work developed. Students are encouraged and supported in recording of their personal development to aid their employment applications.

Course info

Credits 20

Level of Study Postgraduate

Mode of Study 12 months

Location Singapore

City Singapore

Start September or March (part-time only)

Fee Information

Module Information

All information is accurate at the time of sharing.

Full time Courses starting in 2023 are primarily delivered via on-campus face to face learning but may include elements of online learning. We continue to monitor government and local authority guidance in relation to Covid-19 and we are ready and able to flex accordingly to ensure the health and safety of our students and staff.

Contact time is subject to increase or decrease in line with additional restrictions imposed by the government or the University in the interest of maintaining the health and safety and wellbeing of students, staff, and visitors, potentially to a full online offer, should further restrictions be deemed necessary in future. Our online activity will be delivered through Blackboard Ultra, enabling collaboration, connection and engagement with materials and people.


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