HR9722 - Public Leadership and Strategic Change

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What will I learn on this module?

There are important lessons to be learned for policy, practice and research by focussing on innovation and change that reflects the distinctive environments and contexts of public service organisations. This includes an appreciation of the complexity of multiple stakeholders and constituencies and the emergence of new organisational forms and service delivery mechanisms. The module provides opportunities to consider theory and practice in relation to ideological conceptualisations of governance and public management, which have shaped the meaning and processes of adaptation, change and transformation. There will be practical examples of innovation in public services, including technology-enhanced services, social enterprise spin-outs and contracted-out services, multi-stakeholder models and approaches to inclusive and participatory governance of public services. You will also consider your role as change agent or change champion and intrapreneur in fostering innovation at different stages of innovation life cycles.

How will I learn on this module?

You will learn through a model that combines an academic knowledge base, online support and engagement with your module tutors. This unique learning model is designed to enable you to rapidly develop new skills and knowledge and apply them to challenging leadership contexts.

As such a mixture of lecture, seminar and workshop sessions will be delivered supported by on-line learning materials and activities. Lectures will be used to introduce the key topics using a research led approach. These lectures will be followed by seminar activities in which you will apply the theories, models and frameworks through a range of activities. This will include reflecting on your own experience of thinking strategically for the organisation and the process of change implementation.

In order to develop your capacity and confidence as an effective learner, you will also engage in a substantial amount of independent learning. This will be supported by tutor-guided activities reflected in a learning plan, including prompted reading, activities to undertake and questions to address. Independent study requirements also entail reading beyond the learning materials/reading list provided, reflecting on its potential relevance for your own development.

An initial workshop will introduce you to the module, assessment and core topics. Subsequent to this you will be guided through a range of subject specific topics delivered over the period of the module. Key messages from these sessions will be available by video/podcast to support your learning outside of the classroom.

The virtual learning environment will be used to encourage individual and group contributions to critical debate on key topics and issues. Materials and discussion group work will be available on the e-learning portal to support and engage you. To support and embed the learning, provide the opportunity for reflection and encourage effective communication, you will engage in discussion forums via the University’s e-Learning platform.

This will include posing and answering topic specific questions posed by the tutor and peer group and providing peer group formative feedback. You will also be encouraged to use email and discussion board tool to clarify issues.

You will participate in a learning set with your peers to facilitate a deeper discussion of the personal impact of the module contents on your individual professional practice and the application of learning into your own work organisation.

For those of you studying as a Degree Apprenticeship student the workplace will form a significant element of your learning. This will include weekly directed activities outlined in the module learning plan. These activities will enable reflection on learning from taught sessions and subsequent application through research into practice. Engagement with your learning coach and workplace manager/mentor will use these activities as a key element of discussion during coaching and review meetings.

How will I be supported academically on this module?

How will I be supported academically on this module? (SRS 0003) Please provide a brief overview of the academic support available to students, including any support that may be accessed outside formal scheduled teaching.
A range of approaches are adopted to accelerate your learning in this module.

During the first week of this module, you will receive information about the module and Teaching & Learning Plan. The teaching and learning plan (TLP) sets out
• Learning outcomes and overall module and programme aims
• Teaching, learning and assessment strategy
• Teaching schedule
• Directed reading references (text and journals) and core texts for the module

Further supporting this learner journey, the first taught of this module will discuss the rational and learning objectives of this module and how it contributes to your overall programme goals. The formative and summative assessment strategy will be outlined as will a refresher on key academic skills and resources critical to your success as a learner on this module. This session will also be available as a video/podcast for further reinforcement.

During this module your module tutor, a subject specialist, will provide academic support including:
• Delivering workshops
• Providing guidance in relation to assignments
• Development of key resources, made available through the VLE
• Specialist subject advice, particularly in linking your work to academic research, concepts and emerging knowledge in the field
• Assessing assignments and assess or review any other agreed summative or formative outputs as appropriate

For those of you studying on a Degree Apprenticeship you will also be supported by an Executive Coach who provides your consistent support throughout your Degree Apprenticeship. This Executive Coach will support with:
• Helping you to understand the requirements of this module and how it relates to your workplace context
• Helping you to understand how you can apply and evidence the knowledge, skills and behaviours covered in the module to your own practice in the workplace
• Visiting you at work and engaging with your manager and/or mentor to ensure alignment between your learning and opportunities for applying and demonstrating a positive impact in your work organisation.

E-Reading Lists
The module will also have an e-reading list which directs learners to specific reading for each session. This includes direct access to repositories, journal articles and other academic sources. You will also be provided with access to a significant set academic research sources via the Northumbria University library portal.
You will also have opportunities to receive formative feedback from your tutor in response to opinions you express and issues you raise during workshop sessions and face-to-face or online tutorials. These formative feedback sessions are formally scheduled at key points throughout the module.

What will I be expected to read on this module?

All modules at Northumbria include a range of reading materials that students are expected to engage with. The reading list for this module can be found at: http://readinglists.northumbria.ac.uk
(Reading List service online guide for academic staff this containing contact details for the Reading List team – http://library.northumbria.ac.uk/readinglists)

What will I be expected to achieve?

At the end of this module, you should be able to:

Knowledge & Understanding:
ML01: Demonstrate your knowledge of and critical understanding of the key concepts, models and theories in relation to the topics and themes covered in the module

Intellectual / Professional Skills & Abilities:
ML02: Identify the opportunities and challenges of public services innovation and change and the characteristics of effective place-based leadership
ML03: Consider the organisational and individual capabilities, skills and aptitudes in different patterns of innovation and co-production of services
ML04: Present a case analysis drawing on relevant theory and to present a critical evaluation of current practice and implications for future practice


Personal Values Attributes (Global / Cultural awareness, Ethics, Curiosity) (PVA):
ML05:
Critically evaluate how your own cultural and ethical values and associated behaviours may impact on your ability to demonstrate an inclusive and participatory approach to leading change and innovation processes.

Knowledge:
1.1 Knows how to shape organisational vision, culture and values.
1.2 Understands organisational structures; business modelling; global perspectives; governance and accountability; the external environment, social, technological and policy implications.
1.3 Understands new market strategies, changing customer demands and trend analysis.
2.1 Understands innovation; the impact of disruptive technologies (mechanisms that challenge traditional business methods and practice); drivers of change and new ways of working across infrastructure, processes, people and culture and sustainability.
3.1 Knowledge of ethics and values based leadership; regulatory environments, legal, compliance requirements; corporate social responsibility; risk management, environmental impact
3.2 Understands competitive strategies and entrepreneurialism,
4.4 Is accountable for decisions based on relevant information e.g. Key Performance Indicators/scorecard.
6.1 Understands large scale and inter-organisational influencing and negotiating strategies,
6.2 Knowledge of the external political environment and use of diplomacy with diverse groups of internal and external stakeholders.

Skills:
1.4 Use of horizon scanning and conceptualisation to deliver high performance strategies focusing on growth/sustainable outcomes.
1.5 Sets a clear agenda and gains support from key stakeholders.
1.6 Able to undertake research, and critically analyse and integrate complex information.
2.3 Initiates and leads change in the organisation, creates environment for innovation and creativity, establishing the value of ideas and change initiatives and drives continuous improvement.
2.4 Able to manage conflict. Manages partnerships, people and resources effectively, and measures outcomes.
2.5 Acts where needed as a Sponsor, championing projects and transformation of services across organisational boundaries.
3.3 Able to challenge strategies and operations in terms of ethics, responsibility, sustainability, resource allocation and business continuity/risk management.
3.4 Application of principles relating to Corporate Social Responsibility, Governance, Regulatory compliance. Drives a culture of resilience and supports development of new enterprise and opportunities.
6.3 Understands working with board and company structures.
6.4 Knowledge of brand and reputation management.

How will I be assessed?

This module uses a subject-based assessment approach, encouraging or directly enabling you to bring your career context into the module.

Formative Assessment

Formative assessment of your skills, knowledge and understanding, as demonstrated in your submitted assignments, is a key component of the assessment strategy. It forms an integral part of the formal scheduled teaching programme and will be an integral part of the asynchronous discussion board forums on the VLE. Formative assessment feedback will additionally enable you to undertake self-reflection and to include newly-acquired knowledge and understanding in order to refine your tutor-guided and self-directed independent learning and enhance your performance during final summative assessment

Summative Assessment
You will be summatively assessed by a 5000 word work related assessment which addresses all module learning outcomes. This assessment will also require you to consider the subsequent implications on your professional practice.

Indicative Brief:
What is service innovation? In order to explore this question, you are asked to select a particular problem or opportunity in your organisation and to
consider ways in approaches to change have been /could be introduced, implemented and the implications/consequences of such changes in promoting service innovation and increasing social/public value and/or outcomes for stakeholders.

Pre-requisite(s)

None

Co-requisite(s)

None

Module abstract

There are important lessons to be learned for policy, practice and research by focussing on innovation and change that reflects the distinctive environments and contexts of public service organisations. This includes an appreciation of the complexity of multiple stakeholders and constituencies and the emergence of new organisational forms and service delivery mechanisms. The module provides opportunities to consider theory and practice in relation to ideological conceptualisations of governance and public management, which have shaped the meaning and processes of adaptation, change and transformation. Using your own experience and organisational examples, as well as case examples, you will examine the theory and practice dynamic in managing and implementing processes of change and innovation.

What will I learn on this module?

The public service environment is Volatile, Uncertain, Complex and Ambiguous (VUCA). Within this context organisational change is not only likely, it is essential. Yet existing models of organisational change are typically generic and do not take account of the complexities of the public service context. This module will explore wider issues of strategy and change within the specific VUCA environment of public service organisations. This includes an appreciation of the complexity of multiple stakeholders and constituencies and the emergence of new organisational forms and service delivery mechanisms. The module provides opportunities to consider theory and practice in relation to ideological conceptualisations of governance and public leadership, which have shaped the meaning and processes of adaptation, change and transformation. There will be practical examples of innovation in public services, including community empowerment and participatory governance of public services. You will also consider your role as change agent or change champion in fostering innovation.

Course info

Credits 20

Level of Study Postgraduate

Mode of Study 2 years Part Time

Department Newcastle Business School

Location City Campus, Northumbria University

City Newcastle

Start September 2019

Current, Relevant and Inspiring

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