PlacementsOnline Help and Support

The Northumbria Placements Team are always happy to help you. Please select the option below that best suits your question or issue.

For any of the following matters, please contact the Placements Team via our enquiry form:

• A technical issue with the placements system
• Requesting help or further services from our team
• General placement enquiries 

Current students: Please submit an enquiry via the Help and Support section of your Student Portal. 

Address: Placements Team
Sutherland Building
Sutherland Building
Newcastle-upon-Tyne
NE1 8ST

Need help using PlacementsOnline?

PlacementsOnline is designed to be used without training, however we recognise that you might find some support helpful. If you have a usage question, please check our user guide in the first instance by clicking here (allocated placements) and here (competitive placements). If that does not answer your questions, please get in touch with the team.

Reporting a Problem

We recognise that sometimes placements don't go smoothly. If you have any sort of concern regarding the student(s) placed with your organisation, please let us know so that we can work with you to resolve it. Whether it is a concern about behaviour, attendance, the welfare of your student, or any other placement related issue; whatever the problem, reporting it will be our first step towards helping you resolve it.