Discovery and Access Assistant

Student, Library and Academic Services

Internal Vacancy

This vacancy is open to staff employed directly by Northumbria University and Northumbria University Services Limited. External applications and applications from agency staff will not be considered.

The University Library (http://library.northumbria.ac.uk) exists to support the University’s mission to create and apply knowledge for the benefit of individuals, communities and the economy, and achieves this by actively supporting excellence in learning, teaching and research across Northumbria as part of the University Strategy and Vision.

A secondment opportunity, from now until June 2023, has arisen to contribute towards the discovery and access of our Library collection to ensure students and researchers can access the scholarly knowledge that meets their needs.

The University Library plays a key role in learning and research at Northumbria developing and delivering a wide range of services aligned to the University's Corporate Strategy. We continue to achieve high levels of student satisfaction and have achieved joint first position as highest scoring academic library in the Times Higher Education student experience survey. We have also held the Cabinet Office accreditation for Customer Service Excellence since 2010.

As Discovery and Access Assistant you will contribute to the provision of specialist support to deliver one of the University Library’s major service areas, enabling the discovery and access of scholarly knowledge for learning, teaching and research. This includes providing assistance and guidance to colleagues and customers, a commitment to providing excellent customer service and the ability to work effectively under pressure. Reporting to the Discovery and Access Coordinators, you will work with a next generation library management system and other discovery services, to meet the learning, teaching and research needs of the University. This includes investigating and resolving complex queries, liaising with customers and suppliers and working as an effective team member.

This secondment post is full-time but options to work part time hours will be considered. Please note that this post is temporary until 16th June 2022.

For an informal discussion about the post, please contact Lee Blyth, Discovery and Access Librarian: lee.blyth@northumbria.ac.uk.

To apply for this vacancy please click 'Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.

If you are successful in your application for this role, you will be employed by Northumbria University Services Limited.  Further details can be found at https://www.northumbria.ac.uk/work-for-us/nu-services-limited/

Northumbria University takes pride in, and values, the quality and diversity of our staff. We welcome applications from all members of the community. The University holds an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Please note this vacancy will close on 30/06/2022

Further information

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