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Preparing to Join Us Common Queries

Covid

Am I required to have any Covid Vaccinations for my course

If you are applying for any of the courses listed below, then please note that due to ongoing developments in Government’s guidance about Covid-19, it is possible that you will be required to have had both doses of a Covid-19 vaccine (including any boosters due), unless you are medically exempt. This is to protect you, your families, and anyone you may be caring for if your programme requires this, and it will also enable you to take part in learning placements in the health and social care sector. Government guidance continues to evolve but we need to ensure your safety and enable you to commence and complete this programme by being able to undertake your placement.

 

Social Work (UG and PG)

Occupational Therapy (UG and PG)

Adult Nursing (UG and PG)

Mental Health Nursing (UG and PG)

Learning Disabilities Nursing (UG and PG)

Child Nursing (UG and PG)

Midwifery (UG and PG)

ODP (UG)

Physiotherapy (UG and PG) 

Travelling from a Non Red List Country

Before you travel

Current guidance (from 04:00 on 7 December) is that you must take a PCR or LFD COVID-19 test before you travel to England from abroad.

You can read full Government guidance on their website.

You must take the test in the 2 days before your service to England departs. If your test result is positive, you must not travel. You must follow local rules and guidance for positive coronavirus cases. This will apply whether you qualify as fully vaccinated or not. Ahead of travelling to England you must also:

• book and pay for a COVID-19 PCR test – to be taken after you arrive in England

 complete a passenger locator form – to be completed in the 48 hours before you arrive in England

After you arrive in England

You must quarantine in your home or the place you are staying while you await the result of the PCR test you have taken in UK. If this is negative, then you may end your isolation.

Please note: Government advice can change and countries can be added to the Red List at Short notice so please refer to the Government advice before travelling to the UK.

Travelling to the UK from or via a Red List Country

There are currently no countries on the UK's travel Red List.

There are different rules for entering the UK if you are travelling from (or via) a Red List Country. Countries can be added to the Red List at short notice so it is important that you read the full Government information on their website before booking travel.

The university will continue to review the latest  information and if the country you are travelling from is currently on, or is added to the Red list we will contact you directly as soon as possible with any update on what this change means for you, as an applicant. 

Guidance requires applicants on the Red List to undertake the following:

Before you travel to England you must:

• take a COVID-19 test – you must take the test in the 2 days before you travel to England

• book a quarantine hotel package, including 2 COVID-19 tests

• complete a passenger locator form

You must do this even if you are fully vaccinated.

Read more about taking a COVID-19 test before you travel to England.

When you arrive in England – red list rules

When you arrive in England you must quarantine in a managed hotel, and take 2 COVID-19 tests.

You must do this even if you are fully vaccinated.

Coronavirus (COVID-19) testing before you travel to England

You need proof of a negative COVID-19 test to travel to England from abroad.

Teaching

If you are travelling from a Red List country and you are not able to arrive for the start of term, we would like to reassure that you can start your studies online with us – this will include access to virtual lectures and all learning materials associated with your course.

You will also be able to access our 24/7 electronic library and student support services. If changes are made to the red list, we will be in touch with revised guidance.

Please note that all students need to be in the UK to have started face-to-face teaching by 6 April 2022, as per current UK Visa and Immigration office guidance, regardless of their country’s status at that time. You may also choose to delay your studies until the next available intake. We will be contacting applicants affected by the red list to identify any issues with travel preparations, over the coming days.

Please note that the University is not able to cover the costs associated with quarantine and travel and this must be covered by applicants.

Travelling to the University

Do you offer a meet and greet service for international and EU applicants

Yes, we offer a free service for collection at Newcastle Airport, Train Station and Bus Station. You can find all the information including how to book at Meet and Greet (northumbria.ac.uk) 


QUERIES AFTER YOU ENROL – GENERAL

Once you have enrolled on your programme, you are no longer an applicant and are now a Current Student. This means that any queries you may have will now be dealt with by our Ask4Help Team.

You can self-serve a number of common queries by using the Student Portal, which you will gain access to, once you have enrolled. This is not the same portal you used throughout your application journey.

How to use your Student Portal

You can find information on using your portal on the Knowledge Based Article below  https://myportal.northumbria.ac.uk/Help-and-support/IT/IT-Support/Using-your-Student-Portal  

How to use Blackboard

A number of your teaching activities will take place via our Blackboard Software. Guidance on using Blackboard can be found here 

https://myportal.northumbria.ac.uk/Help-and-support/IT/eLearning-Portal-Blackboard/Getting-started-with-Blackboard 

How to access your timetable

You can find information on how to access your timetable using the article below: https://myportal.northumbria.ac.uk/Help-and-support/My-Course/Enrolment/Accessing-your-teaching-timetable 

Your fees or invoice is incorrect

You should flag this at the point of enrolment but if you have not done this, you should raise an enquiry for Ask Help using your Student Portal. You will need to include details of what the issue you and proof of any scholarship or discount you believe you are entitled to.  

 

If you are a sponsored student and have been invoiced for fees directly you need to ensure you have provided a valid sponsor letter for that academic year via your student portal. Please see this article for details https://myportal.northumbria.ac.uk/Help-and-support/Money-and-Finance/Make-a-Payment/Payment-of-fees-by-a-sponsor If  you have already provided this then you should raise a query with Ask for help via your Student Portal.  

How do I open a bank account

Please follow the instructions on the student portal which will advise you on how to open and account. https://myportal.northumbria.ac.uk/Help-and-support/International/International-student-support/Opening-a-UK-bank-account 

How do I access any reading lists for my programme

This will be included on the individual module sites on Blackboard after you enrol and you can  view guidance on the Library website: https://library.northumbria.ac.uk/readinglists 

QUERIES AFTER YOU ENROL – INTERNATIONAL AND EU APPLICANTS

Police Registration

If you are required to register with the police as a condition of your visa, you should do so after you have your BRP. Information on registering with the police can be found at Results (sponsored) 

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