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Counselling and mental health support

Mental health difficulties can range from the worries and anxieties we all experience as part of everyday life, to other longer term problems that affect our daily functioning. These feelings often pass, but sometimes they are hard to cope with.

If, during your time as a student here, you feel you might want or need some support with a personal, emotional or mental health issue, you can access support from the Counselling and Mental Health Service.  Our service is available to all enrolled Northumbria students who are resident in the UK and you will just need to sign into your student portal and complete our online registration form – it just takes five minutes.  We also have a new Student Assistance Programme with Health Assured for Northumbria students.  This offers instant access to counselling support 24/7, 365 days a year - call 0800 028 3766 to speak to a counsellor for immediate support.

ONLINE REGISTRATION FORM (Sign on to student portal first)

*Please note that the above link will take you to the Student Portal Dashboard if you are not already signed into the Portal. Once signed in, please re-click on this link or search for ‘Counselling and Mental Health Registration Form’ in Help & Support.*

Once you have submitted your registration form, this will be reviewed and we will contact you by email, phone or via your student portal, to offer you an initial 15 minute wellbeing triage appointment. 

If you have any questions, you can email the team (contact details below) or you can visit the Ask4Help point in Student Central, City Campus Library, Ground Floor.  

Need help now

If you are not able to wait for an offer of support, and you need to speak to someone urgently, please click here to find the contact details of local emergency services.   

The Counselling and Mental Health Service offers a range of support services for students studying at Northumbria University, including: 

  • Online self-help support available here
  • Student Assistance Programme with Health Assured - call 0800 028 3766 for instant access to counselling support
  • Referrals to relevant self-help materials 
  • Initial wellbeing triage appointment with a practitioner
  • Appointments with Counsellors
  • Appointments with mental health practitioners (which can include identifying possible mental health issues)
  • Guided self-help appointments
  • Online counselling via NHS Kooth at
  • Therapeutic workshops
  • Ongoing individual support
  • Referrals to other support in the University and to support services in the community 

Attending appointments

If you are offered an appointment and subsequently are unable to attend, please let us know as early as possible (preferably 48 hours beforehand).  This is so that we can offer your appointment to another student.

Disability support

If you require disability support, including applying for Disabled Students' Support Allowance for a mental health condition, please contact the Disability and Dyslexia Support Team.


Ssw _accredContact Us 

Current Students: Please contact us via your Student Portal

City Campus
Ask4Help point, Student Central, City Campus Library, Ground Floor

Coach Lane Campus
Ask4Help point, Student Central, Coach Lane Library, Ground Floor

London Campus
Ask4Help point, Third Floor

Amsterdam Campus
Leeuwenburg Building




Our web pages are continually reviewed to ensure their accuracy and information is correct at the time of publication. If you spot any inaccuracies please contact us on the details above.

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