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Dr Jason Scott

Senior Lecturer

Department: Social Work, Education and Community Wellbeing

I'm a Chartered Psychologist (CPsychol) with an interest in quality and safety in health and social care. I’m particularly interested in the disposition of care as it spans organisational, cultural, and professional boundaries, including how patients interact with, come to understand and ultimately experience care. 


I am also the national academic lead for the Frequent Caller National Network (FreCaNN), where I help to inform ambulance service policy and practice in relation to frequent callers across the UK. As part of this role I'm interested in evaluating existing management pathways for frequent callers and developing new pathways to better meet their health and social care needs.


Prior to joining Northumbria University I worked as a researcher at Newcastle University and York St John University. My current teaching centres around leadership and management, epidemiology, and communication across boundaries. 


I have received over £1m of research funding as PI or co-applicant, and I'm currently involved in a number of research projects:


  • Understanding the potential for social prescribing in pre-hospital emergency care (PI)
  • Implementation of a safety survey into care homes (PI)
  • Evaluation of clinical case management for frequent callers to ambulance services (co-applicant, led by Swansea University)
Jason Scott

Campus Address

Coach Lane Campus West

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • COVID-19 pandemic in the United Kingdom, Flynn, D., Moloney, E., Bhattarai, N., Scott, J., Breckons, M., Avery, L., Moy, N. 1 Dec 2020, In: Health Policy and Technology
  • Embedded rehabilitation in major trauma, Scott, J., Kandala, N., Fearon, P., Robinson, L. 4 Nov 2020, In: Injury
  • Frequent callers to UK ambulance services in the COVID-19 pandemic: managing mental health, social isolation and loneliness, Scott, J., Burtrand, H., Churchill, T., Cole, R., Collins, T., Daxner, N., Fidler, G., Hammond-Williams, J., Marlow, B., McNally, A., O'Keefe, J., Petterson, R., Powell, D., Scott, S., Scaife, J., Smylie, J., Strickland, A. 30 Sep 2020, In: British Paramedic Journal
  • Acute kidney injury electronic alerts: mixed methods Normalization Process Theory evaluation of their implementation into secondary care in England, Scott, J., Finch, T., Bevan, M., Maniatopoulos, G., Gibbins, C., Yates, B., Kilimangalam, N., Sheerin, N., Kanagasundaram, N. 11 Dec 2019, In: BMJ Open
  • Content Analysis of Patient Safety Incident Reports for Older Adult Patient Transfers, Handovers, and Discharges, Scott, J., Dawson, P., Heavey, E., De Brún, A., Buttery, A., Waring, J., Flynn, D. 26 Nov 2019, In: Journal of Patient Safety
  • Implementing a survey for patients to provide safety experience feedback following a care transition, Scott, J., Heavey, E., Waring, J., De Brún, A., Dawson, P. 30 Aug 2019, In: BMC Health Services Research
  • Nurses’ and patients’ experiences and preferences of the Ankle-Brachial Pressure Index and Multi-site Photoplethysmography for the diagnosis of peripheral arterial disease, Scott, J., Lecouturier, J., Rousseau, N., Stansby, G., Sims, A., Wilson, L., Allen, J. 7 Nov 2019, In: PLoS One
  • Patients’ Conceptualizations of Responsibility for Healthcare, Heavey, E., Waring, J., De Brún, A., Dawson, P., Scott, J. 1 Jun 2019, In: Journal of Health and Social Behavior
  • Peripheral arterial disease diagnosis and management in primary care, Lecouturier, J., Scott, J., Rousseau, N., Stansby, G., Sims, A., Allen, J. 29 Oct 2019, In: BJGP Open
  • What are emergency ambulance services doing to meet the needs of people who call frequently? A national survey of current practice in the United Kingdom, Snooks, H., Khanom, A., Cole, R., Edwards, A., Edwards, B., Evans, B., Foster, T., Fothergill, R., Gripper, C., Hampton, C., John, A., Petterson, R., Porter, A., Rosser, A., Scott, J. 28 Dec 2019, In: BMC Emergency Medicine

PGR Supervision

  • Carlie Bowman Start: 18/01/2021
  • Clare Wade Start: 17/12/2020

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