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Communicating Effectively in Difficult Situations - Masterclass - MC0007
4th December 2019, 10th December 2019 and 29th January 2020 One Day

This one day interactive masterclass is aimed at healthcare professionals who want to practice and improve their personal communication skills. This masterclass is commissioned by Health Education England as part of its continuing workforce development (CWD) portfolio. If you are interested in participating, please complete the application form and gain authorisation from your Line Manager and your Trust Training Coordinator.

If you have any questions or queries about this module please contact us via email at NSBackOffice@northumbria.ac.uk or call (0191) 4060901.

In addition to the physical aspects of their disease, many people with chronic or life limiting illness face major psychological issues. Practitioners working in this demanding environment encounter challenging inter-professional as well as personal communication situations frequently.

By listening and talking, health professionals play an important role in helping patients, clients, carers and colleagues make the many adjustments required along the way.

Primarily, this one day masterclass invites practitioners to reflect and subsequently advance their personal communication skills with this client group, their family and colleagues. The teaching on this masterclass will be experiential and therefore there is an expectation of student participation throughout the day.

Course Information

Award Type Masterclass

Mode of Study
One Day Course - Day Release

Location
Coach Lane Campus

Start 4th December 2019, 10th December 2019 and 29th January 2020

Duration
One Day

Sector
Health, Sport and Social Care

Designed by a multi-professional team including Physiotherapists, Occupational Therapists, Nurses, Midwives, Social Care Staff and Medical practitioners our range of Continuing Workforce Development (CWD) is tailored towards individuals who are driving and enabling practice development in NHS North East.

Northumbria is the principal provider of nurse education in the North East of England and was named Nurse Education Provider of the Year (post-registration) for three consecutive years by Student Nursing Times.

We have excellent relationships with partner services in health, social care and social work and our range of CWD provision supports practitioners and managers to engage in professional learning and then examine how this can be integrated in the practice arena. 

To achieve the learning outcomes of the masterclass, you must be prepared to participate within individual and small group role-play scenarios.

This course is based at our Coach Lane Campus where you will have access to cutting-edge facilities with technology embedded through all aspects of your CWD course.  

Northumbria University has been ranked in the top quartile in the UK for research power in Allied Health Sciences and Nursing. Additionally, more than 80% of our research activity in Allied Health Sciences and Nursing is rated as world-leading or internationally excellent (REF 2014).

 

This one day interactive masterclass is aimed at healthcare professionals who want to practice and improve their personal communication skills.

Applicants must be registered healthcare professionals.

1. Reflect upon personal strengths and weaknesses with regard to communication.

2. Reflect critically upon the application of effective communication skills and strategies with patients and their relatives/significant other.

3. Critically evaluate an aspect of interpersonal care and identify opportunities for practice development

If you have any questions or queries about this module please contact us via email at NSBackOffice@northumbria.ac.uk or call (0191) 4060901.

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Availability
Please register your interest for this course and we will be in touch once we have confirmed dates.

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