At Northumbria University we are committed to providing the best possible support for all of our students. We also recognise the vital role you play in advising, reassuring and supporting your son or daughter during their time preparing for and then experiencing university life.
To help you do this we have prepared a range of information, available both in print and online, which is designed to answer any questions you or your son/daughter may have.
Safe and Friendly
For many students, coming to the University is their first real taste of living independently. Whilst it’s both an exciting and stressful time for students and their parents, the good news is universities have had many years of experience at dealing with new students which means there are lots of mechanisms in place to make the transition as easy as possible.
Working on the Future
Support for Students
We realise that alongside academic life, students will be managing their day-to-day life, including money and budgets, living in a new city or country, and relationships, friendships and family responsibilities. From time to time when juggling such demands, specialist advice and support is invaluable for all of us.
To ensure that we respect both the privacy of all students and to comply with data protection law, please note that University staff cannot discuss matters relating to individual students with a third party, even where this third party is a close relative or friend. This even extends to confirming the student status of an individual – in other words, in most circumstances, we cannot confirm to a third party whether a person is a current student or not. We realise that this can sometimes be frustrating, but hope you appreciate the reasons for this. If you are a parent, family member or friend of a student, we may be able to contact the student and let them know that you have been in touch with us, or we may be able to help by providing you with some general information about student support issues at the University.