Please expand the sections below for the actions you need to take before you arrive, when you get here and advice on settling in.
All students must be enrolled in order to study at the University.
You are advised to complete enrolment as soon as possible and arrive by your course start date so that you can attend induction activities. You can complete the full enrolment process online by logging on to your Student Portal, selecting 'Enrol' from the main menu and following the instructions.
You will need your username and password, which you should have already received by email. When you have completed this process successfully you will receive a confirmation email to your University email account. See Understanding the enrolment process in your Student Portal for full guidance.
Whether you travel by rail or road, Northumbria University is easy to reach. Located in the north-east of England, Northumbria has two distinct campuses. The largest, City Campus, is centrally located in Newcastle upon Tyne. Coach Lane Campus, set in a leafy suburb, is just 3 miles from City Campus.
Wherever you are travelling from, your Welcome Pack below contains lots of useful information about travelling to campus, what to bring with you and how to ensure a smooth arrival.
Multi-Factor Authentication (MFA) offers an extra layer of protection for your Northumbria account by adding a second step (a push notification) to verify your identity when you log in.
After enrolling onto your programme, you will be sent an email from DUO (sent by no-reply@duosecurity.com) prompting you to download the DUO Mobile app to your Smartphone.
See our Duo Multi-Factor Authentication webpage for more information.
Your Smartcard is not only your student identification but used for essential everyday tasks like accessing University buildings and using the Library. Please see Collecting your Student Smartcard article on your Student Portal for full details.
For the majority of students starting in September 2025, Welcome activities begin from week commencing Monday 22nd September onwards. There will be a number of both timetabled and additional activities to take part in.
There are lots of events and activities taking place across campus to help you get started at University:
Drop in between 10am - 5pm (quiet hour 10am - 11am) or attend your timetabled slot for your academic school
At Northumbria, your success is our priority, and we are here to support you every step of the way. Come along to your timetabled slot or drop in at a time that suits you to discover the wide range of support available:
Come along, ask questions, and discover how we can help you thrive!
Your two-day Freshers Fair is all about helping you connect with the Students’ Union, community organisations and local support networks. You will find helpful resources, guidance, and plenty of opportunities to discover what is happening outside of academic life. See more about Freshers Week on the NSU Website.
Your one-stop-shop for everything sport and fitness - join us to find our about our gym, sports clubs, facilities, free Just Play programme, Intramural Sport Leagues, volunteering opportunities and much, much more.
A chance for our students studying at Coach Lane Campus to discover over 100 societies and find out more about Northumbria Students' Union and everything it has to offer.
You can access a wide range of information, guidance and support from your University Library throughout the year, including online content, workshops and one-to-one sessions. See Developing your learning skills for more information on topics including:
If you have dyslexia or another Specific Learning Difference, you can access support from our Student Accessibility Team, which can include a personalised plan of reasonable adjustments, one-to-one specialist support tutorials and specific learning resources. See the Accessing general and specific study skills and resources article on your Student Portal for more information or to access support.
Northumbria Students' Union (NSU) is here to make your apprenticeship experience the best it can be. As an apprentice you can:
As an apprentice, we understand you'll be balancing work with your studies. You have the option to join Northumbria's vibrant community at your own pace and preference, where you can make new friends and get involved in activities such as Be Part Of It - our events programme exclusive to Northumbria students.
Our careers and employment service is called Graduate Futures, and can provide you with advice to help you develop your career within your organisation and offer support when required.
To help you navigate Northumbria, we have brought together a range of information about our campus, services and support available to you in a handy Welcome Guide. You can access a pdf version of the guide here.
Ask4Help is the name of our frontline support service, and it is available on campus, online and 24/7 during term-time via telephone.
Ask4Help can answer any questions you have or signpost you to more specialist support should you need it. Ask4Help Online in your Student Portal contains a range of useful articles providing self-help information on a range of topics. You can submit any queries you have or access specialist support from staff via the enquiry box at the end of each article.
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