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Welcome to NU London

We are looking forward to welcoming you to study with us at Northumbria University London Campus in May 2022!

Your on-campus welcome activities commence on Monday 23 May 2022 and we are very much looking forward to meeting you in person at our London Campus, 110 Middlesex Street, London E1 7HT. This is a great time to be joining us in London as we are all excitedly preparing for the Queen's Platinum Jubilee celebrations, which take place in May and June.

Please read the information below to get your NU London journey with us off to the best start, including details of your Welcome Week and programme induction activities.


All students must be enrolled in order to study at the University. Home (UK) students can complete the full enrolment process online. International and EU fee status students complete pre-registration online with enrolment being completed once visa documentation is verified when in the UK. Online enrolment and pre-registration is quick and easy, and gives you access to many essential aspects of university life such as our IT Systems, the Library and the Student's Union. Visit our Enrolment page for more information and guidance on how to enrol.

Welcome week and programme induction

It's really important that you try to join us in person for Welcome week and take part in your programme induction activities. Please visit our NU London Welcome Week page for full details.

Teaching information

Your first semester teaching commences week commencing 30th May 2022 and your timetable will be available via your Student Portal.


Please note that it is a requirement for students to arrive in the UK for the start of your studies.  It is essential you arrive before teaching week commences on 30th May 2022, or at the very latest 20th June 2022. If you are facing difficulties in arriving by this date you must advise us immediately at and we can look at how we can best support you.


The campus is very much open for business and your learning will include: 

  • Participation in timetabled on-campus classes each week
  • Some timetabled on-line sessions to supplement your on-campus learning 
  • Access to recorded lecture materials 24/7 to enable you to study at times which suit your own personal needs
  • Access to our 24/7 online library
  • On Campus Careers and internship support through workshops and one-to-one sessions
  • Academic skills sessions and via one-to-one tutorial via our ACE Team
  • My Access, an on-line learning system which allows you to log into a virtual PC that provides all the software you would have if you were sitting at a PC on campus  
  • A named personal tutor who you can arrange on-campus or on-line one-to-one tutorials to support you throughout your Northumbria journey
  • Opportunity for on-campus drop-in sessions with your Programme Leader and fellow students
  • Social events via our Northumbria Student Union
  • Dissertation, project or internship support for those of you who are completing the final stages of your programme
  • Continual engagement with our experienced academics and fellow students, in inspirational and supportive learning communities– enabling you to develop your critical thinking, challenge each other and apply your learning
  • Support every step of the way with communications from your tutors outlining what you need to achieve and how you will be assessed, together with online material provided before and after teaching. 
  • An on-campus and on-line Ask4Help and IT support team with 24/7 specialist support

Digital induction and IT support

IT Support is available 24 hours a day, 7 days a week. At Northumbria University, we would like you to be digitally ready not just for your studies but also to further equip you with the digital skills needed for the real world challenges. You can find useful information about your Digital Induction here.

Visit IT Support 365 for further information and key contacts. Furthermore, IT guides including short videos have been made available to you to help you understand various types of applications/software and useful links.

Learning resources and support

If you would like additional help accessing our on-line learning resources, we have created a series of support materials, which we would encourage you to take a look at.  To begin we would encourage you to re-read the Learning Resource Guide attached to your enrolment email. Please also explore our Preparing to Study guide for new students.

Attendance and engagement

Preparing for and attending your on-campus sessions is an essential element of your learning and we will monitor your attendance at every session so that we can provide relevant support should you need it. If you are unable to attend an on-campus session you should advise the support team via your Student Portal

Remember attendance in all classes, both on-campus or online, is a Visa requirement for international students. 

However, we do not just require you to attend your on-campus classes, it is also important you demonstrate your engagement with your studies. This includes preparing in advance for your classes, interacting with your tutor and peers in classes, and completing any tasks you been asked to do, including your assessments, on time. As a University we monitor your engagement alongside your attendance. 

Welfare support

We recognise there may be occasions when you need to contact the University support and welfare teams.  We are here to support you and you can access specialist support in relation to areas including Welfare and Health, Disability and Dyslexia, Visa and Immigration, Counselling and Mental Health, Chaplaincy and Faith alongside any changes your current circumstances such as difficulties in completing your studies. You can access all of these services via your Student Portal.  More information about our support services can be found at Support for Students.

Finance support

If you need to speak to our Finance Team regarding your University fees it is important you do so as soon as possible. The team can look to provide additional support if at all possible. You can contact the finance team for a confidential discussion by emailing

Northumbria Students' Union

We work closely with Northumbria University Student' Union (NSU), whose mission is to enhance your student experience and provide independent support if you need it. Visit the NSU website to find out more and look out for details on some pizza events we are hosting in June where you can meet reps from NSU!

Queries or concerns

If you have any queries or concerns at any point during induction or your time as a student with us, remember also of the importance of speaking to your Programme Leader, Module Tutor, Personal Tutor or the London Ask4Help Team. 

If you have a query or concern about a module you are studying, then you should speak direct to your Module Tutor or Programme Leader. If you have a query or concern about your Programme, your Programme Leader is the best person to speak to. If your query is around the campus, then please do drop a line to the Dean of campus, Dr Arshad Jamal. Any other queries should initially be directed to the London Ask4Help team at the Ground Floor Ask4Help Desk or by submitting an enquiry via the relevant Help and Support article in your Student Portal. You will then be directed to the best possible source of help. Remember, never be afraid to Ask for Help!

Campus opening hours

We want you to use the campus for all forms of learning and socialising with your fellow students. Feel free to explore the building. We are open as follows:

  • Monday to Thursday 08:30 – 21:00
  • Friday 08:30 – 17:30
  • Saturday and Sunday 09:00 – 17:00



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