London Campus

As soon as you have arrived in the UK, you should complete Step 2 of your enrolment by uploading your visa documentation to your Student Portal. This includes your eVisa Share Code (if applicable).

You are only officially enrolled once these documents have been checked and you have received email confirmation.

What you need to do: 

• Go to your Student Portal. 
• Select 'Enrol' from the main menu
• Select 'Upload Visa Documents'
• Upload the following:
  1. Stamped Transit Visa or Transit Vignette (if you arrived via e-gate)
  2. Boarding pass
  3. Passport photo ID page
  4. eVisa Share Code (if applicable) 

Why this is urgent: 

• It may take up to 5 working days to check your visa. After that, it can take another 2 working days to: 
• Access your timetable 
• Gain access to University systems 
• Collect your Smartcard (your student ID) 

Once visa checks are complete, you will receive confirmation of your enrolment by email, sent to both your University and personal email addresses.  

For step-by-step guidance, watch the short video below (we recommend viewing in full screen) and see Understanding the enrolment process in your Student Portal.

Induction and Welcome Week Timetable

Your welcome week and programme induction schedule can be found here: NU London Welcome Week and Induction Timetables - simply select your programme from the list for details. It is essential to attend all scheduled sessions to get your journey off to the best start.

Accessing Your Teaching Timetable

Teaching timetables will be published from 28th August. Please note, it may take up to two working days after you have received your enrolment confirmation for your timetable to appear.

You can access your timetable through:

• MyTimetable
• Your Student Portal dashboard
• The NU Connect App

Please see the Accessing your teaching timetable article on your Student Portal for more information and full guidance.

Important Note: If you cannot view your timetable by Monday 22 September, please contact Ask4Help either via your Student Portal or on campus.

Top Tip: The NU Connect App has a GPS function that allows you to find your timetabled building based on your location - this is especially helpful for new students navigating campus for the first time. 

When you have completed your enrolment and received your enrolment confirmation email, your Smartcard (student ID) will be available to collect from the Ask4Help desk within 2 working days (from the week commencing 22 September).

About your Smartcard

Your Student Smartcard is an essential part of getting started at Northumbria. You should arrange to collect your Smartcard during your Induction Week and keep it with you at all times. Your Smartcard is your student identification, but you will also use it to access University buildings and services and to register your attendance.  

Attendance and Absence

One of the key tasks you will use your Smartcard for is to register your attendance at taught sessions - this is a vital activity that all students need to do. Attendance and being engaged with your studies are both key to succeeding at University. Please read our article on the Student Portal about Registering your attendance and notifying us of absence for more information.

DUO protects your account by adding a second step (like a push notification) to verify your identity when you log in.

After enrolling in your programme, you will receive an email from DUO Multi-Factor Authentication (MFA) (sent by no-reply@duosecurity.com). 

Download the DUO Mobile app to your smartphone.  

For detailed steps, please refer to our Guide to Enrolling with Duo (pdf) and watch the short video below.

Your safety is our priority. Please follow the steps below to keep yourself and your fellow students safe:

• We have a dedicated 24-hour security team and recommend that all students download the free SafeZone App which connects you directly to Security should you need it.
• It is essential that you carry your University Smartcard with you at all times while on campus. This is for attendance, identification and security purposes. Your Smartcard is for your use only, you must not lend it to anyone else. If you lose your Smartcard, please report this to Ask4Help.
• You must report any incidents to Security immediately. Security work closely with the City of London Police to keep the area safe.

Your Welcome Pack also contains details of security and emergency contacts. 

Registering with a doctor/GP

Taking care of your health and wellbeing is crucial while at University. One of the first steps to take after arriving in London is to register with a local doctor's surgery, also known as a General Practitioner or GP. This ensures you can access medical care when needed. Please register as soon as possible - do not wait until you are unwell.

For more information and advice on how to do this, see the Registering with a doctor/GP article in your Student Portal.

Opening a Bank Account

It is also important to take care of your money and finances while at University. We recommend that all students open a student bank account - if you are joining us from overseas it's particularly important to think about a UK account. See the Opening a bank account article on your Student Portal for more information.

As part of the University's commitment to providing a safe and respectful environment, you must complete the following mandatory training as part of your induction:

Consent Training

Understanding consent means we are all able to have more safe, healthy and enjoyable sexual experiences. This training will help you:

• Understand the law around consent and your ethical obligations.
• Explore how gender, stereotypes, and culture affect consent.
• Learn how to communicate clearly with partners and respond to sexual harassment or violence.

Bystander Training

This training will help you:

• Learn to safely intervene using the 5Ds model - Direct, Distract, Delegate, Delay, Disapprove.
• Recognise and challenge harmful behaviours, including those that may seem like 'banter'.
• Understand how harassment intersects with identity.
• Promote empathy, inclusion, and respectful expression.

Once you are fully enrolled onto your programme, we will contact you via email with details of how to complete the training via BlackBoard.