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Northumbria University students and their role in the community

Every year, thousands of Northumbria students live alongside the local community adding a valuable cultural and economic contribution to the City.

In most cases this relationship is a harmonious one, built on respect for neighbours and the different lives that each lead.

We work closely with Newcastle Council, Northumbria Police, and Newcastle University to help reduce the impact of anti-social behaviour of students in the local community. Should you experience any issues that you feel you cannot resolve through neighbourly conversation, please report your concerns to the University Crime Prevention Team in the form below.

Please be assured that we take all complaints seriously, including reports of Northumbria students engaging in of anti-social behaviour.

Operation Oak

Operation Oak is a police-led initiative funded by Northumbria and Newcastle Universities. It is a dedicated resource which carries out high-visibility patrols in residential areas that are heavily populated by students, such as Jesmond, Heaton, Sandyford, Shieldfield and Ouseburn.

The operation is aimed at tackling student-related antisocial behaviour and/or disorder along with addressing any vulnerabilities or safeguarding concerns and offering crime prevention advice.

Operation Oak currently operates on Wednesday, Friday and Saturday nights from 22.00 – 04.00 hours.

How to report an incident

In the case of an Emergency you should always call 999.

If you feel there is a serious problem, please contact Northumbria Police by calling 101 or using the Northumbria Police online reporting tool. Any incidents which are reported via 101 or other Police reporting methods will be directed immediately to Operation Oak on nights when the patrol is in operation.

You can also advise the University of an incident via the form below and we will investigate further.

Report of Noise Nuisance or Antisocial Behaviour - Contact the Crime Prevention Team:

  • Newcastle City Council Noise Related Issues: 0191 278 7878 (available 08:30 – 16:30 Mon – Fri ) - Calls received after the times stated will be directed to a 24-hour call centre staffed by Your Homes Newcastle and will be forwarded for investigation the following working day.
  • Litter/Rubbish problems – 0191 278 7878 ( ask for Envirocall )
  • Criminal Damage, Vandalism or Anti-Social Behaviour – Northumbria Police 101



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