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Covid-19 IT Support for Students

This specific section has been created to provide quick links to help guides to support you working and learning remotely.

1.  Your Lectures

How do I join a remote lecture via Blackboard Collaborate?

How do I access the "Virtual Classrooms" I've seen in my modules?

 

2. Email

How do I access email on my phone?

 

3.  Software

How do I install Microsoft Office on my personal devices?

How do I install Adobe Creative Cloud on my personal devices?

How do I install other software on my personal devices?

 

 

FAQs

Q: I've heard I can get Adobe software for free while I'm not able to be on campus?  How do I go about getting this?

Adobe have anounced that they'll provide free Adobe Creative Cloud to Students until 30th May 2020.  We've just had confirmation that Northumbria Students have access and we've written a guide (see section 3 above) to talk you through the steps.

 

Q: Can I still get IT Support while i'm working remotely?

Yes. You can contact the IT Service Desk.  From Monday 23rd March, the IT Service Desk will be open 8am to Midnight, every day of the week.

All queries should be logged through our new Self Service portal at www.northumbria.ac.uk/it/selfservice

We're really busy at the moment and we'll do our best to reply to you as soon as we can.

One Print - Student Printing

 

Engineering and Environment Students:

There are additional scanners in The Zone (Ellison D Block) and Sutherland Building 0005.  See the Quick Scan guide

Assessment Submission, Grades & Feedback

Northumbria has several different submission types which allow you to submit your assignments too. These include Turnitin submissions, Blackboard assignment submissions and Panopto video submissions.

This section provides links to help guides on how to submit your assignments for assessment, submitting dissertations online, how to view your grades and feedback and finally taking Blackboard exams online.

1. Turnitin submissions

These help guides explain how to use Turnitin to submit your assignments too and how to view your grades and feedback.

PDF guides: 

How to submit an assignment to Turnitin.

How to find your grades and feedback in Turnitin.

Video guides: 

How do I submit a Turnitin assignment?

How do I find my grades and feedback?

 

2. Blackboard assignment submissions

These help guides explain how to use Blackboard assignment submission to submit your assignments too and how to view your grades and feedback.

PDF guides:

How to submit an assignment to Blackboard.

How to find your grades and feedback for a Blackboard assignment.

Video guides:

How do I submit a Blackboard assignment?

How do I find my grades and feedback?

 

3. Panopto video submissions

These help guides explain how to create a Panopto recording for assessment as well as uploading your own video recordings to Panopto.

PDF guides: 

How to add yourself to Panopto on a module (Before a submitting for assessment).

How to create a Panopto recording for assessment on a PC.

How to create a Panopto recording for assessment on a MAC.

How to upload a video to Panopto assessment.

How to download Panopto recording for use at home.

 

 

4. Dissertation submissions

As part of you studies at Northumbria, you may be asked to submit your dissertation online via Turnitin. This help guide provides some guidance on how to do this.

PDF guide:

How to submit your dissertation online to Turnitin.

 

 

5. Taking Blackboard tests online

As part of your studies at Northumbria, you may be asked to take an online exam via Blackboard. This help guide provides some guidance on how to do this.

PDF guide: 

How to take a Blackboard Ultra test online.

Student IT Guides

Latest Updates: As you'll be aware, the University has taken the decision to replace classroom-based teaching and learning activity with online delivery from Monday 16th March.

We've created a special section below to provide the key guides you need to get connected and carry on with your learning as quickly and easily as possible.  We're also working on a set of FAQs as they're received, and we'll answer them on this page and incorporate them into the guides.

Click on "Covid-19 IT Support for Students" below to open:

Covid-19 IT Support for Students

This specific section has been created to provide quick links to help guides to support you working and learning remotely.

1.  Your Lectures

How do I join a remote lecture via Blackboard Collaborate?

How do I access the "Virtual Classrooms" I've seen in my modules?

 

2. Email

How do I access email on my phone?

 

3.  Software

How do I install Microsoft Office on my personal devices?

How do I install Adobe Creative Cloud on my personal devices?

How do I install other software on my personal devices?

 

 

FAQs

Q: I've heard I can get Adobe software for free while I'm not able to be on campus?  How do I go about getting this?

Adobe have anounced that they'll provide free Adobe Creative Cloud to Students until 30th May 2020.  We've just had confirmation that Northumbria Students have access and we've written a guide (see section 3 above) to talk you through the steps.

 

Q: Can I still get IT Support while i'm working remotely?

Yes. You can contact the IT Service Desk.  From Monday 23rd March, the IT Service Desk will be open 8am to Midnight, every day of the week.

All queries should be logged through our new Self Service portal at www.northumbria.ac.uk/it/selfservice

We're really busy at the moment and we'll do our best to reply to you as soon as we can.

One Print - Student Printing

 

Engineering and Environment Students:

There are additional scanners in The Zone (Ellison D Block) and Sutherland Building 0005.  See the Quick Scan guide

Assessment Submission, Grades & Feedback

Northumbria has several different submission types which allow you to submit your assignments too. These include Turnitin submissions, Blackboard assignment submissions and Panopto video submissions.

This section provides links to help guides on how to submit your assignments for assessment, submitting dissertations online, how to view your grades and feedback and finally taking Blackboard exams online.

1. Turnitin submissions

These help guides explain how to use Turnitin to submit your assignments too and how to view your grades and feedback.

PDF guides: 

How to submit an assignment to Turnitin.

How to find your grades and feedback in Turnitin.

Video guides: 

How do I submit a Turnitin assignment?

How do I find my grades and feedback?

 

2. Blackboard assignment submissions

These help guides explain how to use Blackboard assignment submission to submit your assignments too and how to view your grades and feedback.

PDF guides:

How to submit an assignment to Blackboard.

How to find your grades and feedback for a Blackboard assignment.

Video guides:

How do I submit a Blackboard assignment?

How do I find my grades and feedback?

 

3. Panopto video submissions

These help guides explain how to create a Panopto recording for assessment as well as uploading your own video recordings to Panopto.

PDF guides: 

How to add yourself to Panopto on a module (Before a submitting for assessment).

How to create a Panopto recording for assessment on a PC.

How to create a Panopto recording for assessment on a MAC.

How to upload a video to Panopto assessment.

How to download Panopto recording for use at home.

 

 

4. Dissertation submissions

As part of you studies at Northumbria, you may be asked to submit your dissertation online via Turnitin. This help guide provides some guidance on how to do this.

PDF guide:

How to submit your dissertation online to Turnitin.

 

 

5. Taking Blackboard tests online

As part of your studies at Northumbria, you may be asked to take an online exam via Blackboard. This help guide provides some guidance on how to do this.

PDF guide: 

How to take a Blackboard Ultra test online.


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