Student Complaint Behaviour ‘Half the World Away’:: Investigating student responses to dissatisfactory experiences at International Branch Campuses, Holland, J., Hart, D. 10 Mar 2018, In: Studies in Higher Education
Tour Operators and Operation: Development, Management and Responsibility, Holland, J., Leslie, D. 17 Dec 2017
Understanding and Implementing Responsible Tourism in the 21st Century, Holland, J., Mordue, T., Woodruffe-Burton, H. 24 Apr 2017, Managing & Marketing Places
Student Complaint Behaviour: A Singapore Perspective, Holland, J., Hart, D. 26 Jun 2016, Teaching and Learning Conference
Assessment of Learning or Assessment for Learning - An International Approach, Holland, J. 10 Jun 2015, International Teaching and Learning Conference
