Customer Complaint Journey Mapping: A Qualitative Approach, Koussaifi, H., Hart, D., Lillystone, S. 15 Oct 2020, In: British Food Journal
How do students conceptualise a “real world” learning environment: An empirical study of a financial trading room?, Sharma, S., Charity, I., Robson, A., Lillystone, S. 1 Nov 2018, In: International Journal of Management Education
Commitment and trust in international business to business partnerships: an examination of UK and Hong Kong HEIs, Lillystone, S., Holland, J. Sep 2010, CVU Quality in Partnership Annual Conference: The Changing Agenda for HE and its impact on Collaborative Partnerships
Mark Middling Accounting for Supporters: Developing A New Supporter Focused Reporting Framework For The English Football League Start Date: 01/10/2019 End Date: 14/06/2023
John Wales Is the current regulatory approach to UK general insurance sustainable? Start Date: 16/03/2021 End Date: 28/05/2023
