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The University has a range of policies to support the health, safety and wellbeing of all its students and staff.  Please familiarise yourself with the following policies, you will be asked to confirm you have read and understood some of these policies when you sign the Training Plan. The principles of which extend to the apprentice’s workplace, and as an employer you have a key role in ensuring that the appropriate support and environment is in place.


If you as the employer have a problem or issue regarding any aspect of the University’s role in the apprenticeship, you should follow the process which can be found at the following link.  

Please note there is a separate process for student apprentice complaints and appeals and you may need to establish which is the most appropriate route for your particular issue.

Apprentices, as students of Northumbria University have obligations to behave reasonably, ensuring that the University is a safe and supportive place to live, study and work for all. Everyone, fellow students, staff, visitors to the University, and neighbours in the community, have a right to be treated with dignity and respect. All members of the University community have a duty to support this principle in accordance with the Student Charter.

The University provides advice, guidance, policies and procedures to make you aware of available support and to assist your understanding of the standards of behaviour expected by the University. Further information can be found here.

The University Health and Safety Policy describes how the University, overseen by its Board of Governors, manages the risks to health and safety and explains:

• The strategic aims of the Board of Governors and the University Executive;
• The organisation of managers and staff at all levels with health and safety roles and responsibilities;
• The arrangements by which management will discharge those responsibilities

Further information can be found here.

Northumbria University is proud to be a multi-cultural community.  We value diversity and are determined to ensure that the opportunities we provide are open to all.  Equality, Diversity and Inclusion (EDI) strongly underpins the University’s Vision 2025 and Strategy 2018-2023.

Further information can be found here.

The University seeks to provide a working environment where students and colleagues can flourish  professionally, academically and personally.  We aspire to a community that is welcoming, respectful and free from bullying, discrimination, harassment, and victimisation.  Our Code of Conduct and Values and Behaviours set out agreed standards of behaviour and expectations.

Further information can be found in the Unacceptable Behaviours Policy.

Safeguarding and Prevent are key aspects of all apprenticeships, and employers have a responsibility to ensure appropriate safeguarding measures are in place.

Safeguarding is about protecting children, young people and vulnerable adults from abuse or neglect.  Everybody has a right to be safe no matter who they are or what their circumstances.

Safeguarding is a consideration for a range of University activities, and we are all responsible for the safety of under-18s and vulnerable adults.  We must ensure that we are doing all we can to protect the most vulnerable members of our society.

The University's Safeguarding arrangements include risk–based policies and procedures that focus on University activities that involve children and vulnerable adults.

For further details of what this includes and how you can access these services, and the dedicated safeguarding officer please consult the following links. These should supplement and not replace those in your workplace.

Northumbria University has a duty under the Government’s Prevent Duty Guidance to safeguard our student community against the risk of radicalisation.  Prevent is part of the government’s counter-terrorism strategy and aims to do three things:

  • Respond to the ideological challenge of terrorism and the threat faced by the UK from those who promote it
  • Prevent people from being drawn into terrorism and ensure they are given appropriate advice and support
  • Work with a wide range of sectors (including education, criminal justice, faith, charities, the internet and health) where there are risks of radicalisation which need to be addressed.

More information about Prevent and the University’s Prevent Duty policies and arrangements can be found here.

In 2014, the UK Government created five fundamental values that it identified as those that were unifying values, fundamental to British society and cohesion. The values were designed to balance freedom of thought, expression and choice in a liberal society with the need to maintain a safe and secure society. The five British Values are democracy, the rule of law, individual liberty, and mutual respect for and tolerance of those with different faiths and beliefs and for those without faith. These values underpin the apprenticeship journey, the development of the teaching and learning material, the learning environment. In partnership with the Northumbria Students Union we developed the Student Charter which states;

"In partnership, Northumbria University and Northumbria Students’ Union encourage staff and student behaviours underpinned by values of equity, diversity and fairness. Collegiality and a concern for ethical behaviour and for the welfare of individuals within the University and wider society are paramount, as is upholding standards in order that students are justifiably proud of their achievements and the value of a Northumbria award”.

Further details in relation to FBV, and how it informs and shapes the apprenticeship will be provided to the apprentice on their programme virtual learning environment and in their programme handbook.

Every student of the University is expected to act with integrity in relation to the production and representation of academic work.  Academic integrity is central to University life and requires in particular that students are honest and responsible in acknowledging the contributions of others in their work.

If Academic Misconduct is suspected then the University Academic Misconduct Procedure will be followed.

Education and Skills Funding Agency (ESFA) Apprenticeship Funding Rules

• Institute for Apprenticeships and Technical Education (IfATE)

Northumbria Academic Regulations for Taught Awards 2023/24

• Example of training plan

Example of employer handbook

Example of programme handbook

Example of Apprenticeship Training Services agreement levy

Example of Apprenticeship Agreement template


Key Contacts

The Northumbria Apprenticeship Academic Support Team

The Apprenticeship Academic Support Team will be your key point of contact, from supporting you through the contract signing process and ensuring all required documentation is in place, right through the duration of the programme to completion of the apprentice’s End-point assessment and graduation. When dealing with any queries you or your apprentice may have, the Academic Support Team will triage them to the appropriate person/University department/service.

Name: Kerry Douglas, Academic Support Manager and Amanda Hilling, Apprentice Progress Manager

Contact details: 07598 544 180

On-programme E-mail:

Compliance E-mail:

End-point Assessment E-mail:


The Northumbria Apprenticeship Business Development Manager and Business Development Coordinator

The Apprenticeship Data Returns and Funding, Senior Analyst will be your key financial point of contact, from supporting you through the Apprenticeship Service account set up, to ensuring your financial information requirements are supported, including Invoicing, incentive payments, indicative payment schedules and Apprenticeship Service account support.

Name: Steven Hale, Apprenticeship Data Returns and Funding, Senior Analyst 

Contact details: Phone number: 0775 380 2297



The Northumbria Apprenticeship Business Development Manager and Business Coordinator for Degree Apprenticeships

As an Employer looking to find a suitable Apprenticeship programme for a prospective apprentice or existing employee, your key point of contact will be the Northumbria University Business Development Manager and Business Development Coordinator. They will liaise with you regarding contractual terms and employer responsibilities, entry requirements for the programme and advertising vacancies. They will also require details of candidates who you wish to be considered for admission to the University. Once an employee has been offered a place, the Apprenticeship Academic Support Team will be your first point of contact for the duration of the programme.

Name: Vincent Robson, Business Development Manager

Contact details: Phone number: 0191 2156300 (this is the telephone number to contact Sales and Business Development through the Horizon system)


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