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Our Alumni - Work For Us
What will I learn on this module?
This module serves as a foundational step towards becoming a registered Social Worker, providing apprentices with essential skills for navigating the complexities of contemporary social work. Emphasising communication skills, it cultivates skills in understanding, supporting, and engaging with people effectively. Central to this are empathy and emotional intelligence, enabling apprentices to recognise, understand, and manage emotions, fostering deeper connections with people. Culturally competent communication is highlighted, emphasising the importance of cultural awareness, respect, and adaptability. Establishing rapport and trust through genuineness, boundary maintenance, and consistency are important in effective communication in practice settings. Nonverbal communication, including body language and eye contact, is honed to convey openness and engagement with people. Ethical considerations, such as confidentiality and transparency, underscore every professional interaction. Through simulated practices, case studies, and peer feedback, apprentices refine their skills, applying them to diverse scenarios. This comprehensive approach equips future social workers with the proficiency and sensitivity necessary to make meaningful impacts in the lives of people.
How will I learn on this module?
This module employs a dynamic blend of interactive lectures, seminars, practice-based learning, and self-directed study to facilitate apprentices' transition into professional practice, emphasising the importance of lifelong learning and ongoing professional development. Through a diverse array of learning modalities including short lectures, small group seminars, skills days, and directed study, apprentices acquire an understanding of social work principles while honing their practical skills. Participation in simulated practice scenarios, feedback sessions, reflection exercises, and staff modelling fosters the development of communication and interpersonal skills essential for effective social work. Additionally, the utilisation of the Blackboard e-learning portal offers convenient access to supplementary resources and materials, further enhancing the learning experience. This multifaceted approach ensures a well-rounded educational journey, empowering apprentices with the knowledge, skills, and confidence to excel in their future social work undertakings.
How will I be supported academically on this module?
This module prioritises active engagement through seminars and skills workshops, providing practical learning opportunities. Apprentices develop robust communication and interpersonal skills crucial for social work practice in supportive environments, facilitated by peer interaction, tutor guidance, and foundational knowledge from lectures and workshops. Continuous feedback ensures ongoing improvement and readiness for assessments and real-world practice. Lectures and skills workshops provide theoretical foundations, supporting seminar discussions and practical activities. Tutor assistance, an electronic reading list, and feedback aid apprentices in their learning journey. A collaborative environment fosters interactive discussions and group work, facilitating deeper understanding and skill application. Assessment preparation includes formative feedback to enhance performance in summative assessments, supported by guidance from tutors and peers.
What will I be expected to read on this module?
All modules at Northumbria include a range of reading materials that students are expected to engage with. The reading list for this module can be found at: http://readinglists.northumbria.ac.uk
(Reading List service online guide for academic staff this containing contact details for the Reading List team – http://library.northumbria.ac.uk/readinglists)
What will I be expected to achieve?
Knowledge & Understanding (K&U):
K&U - Knowledge:
K&U 1
1. Explain the major theories and models of communication and
describe the elements of effective verbal and nonverbal communication.
K&U2
2. Recognise the impact of cultural differences on communication and understand how communication varies across different contexts (e.g., professional, interpersonal, intercultural).
Intellectual/Professional skills & abilities (IPSA):
IPSA1
1. Demonstrate clarity, coherence, and conciseness in verbal communication by practicing active listening and respond appropriately in diverse communication scenarios, including the use of body language.
:
2. Construct well-organised and coherent written work (e.g., letters, reports, reflections).
Personal Values Attributes (Global / Cultural awareness, Ethics, Curiosity) (PVA):
PVA1
1. Value empathy as a key component of effective communication.
2. Respect diverse perspectives and communicate inclusively.
3. Respect confidentiality and privacy in communication exchanges.
How will I be assessed?
Formative Assessment
The apprentice will complete classroom-based focused conversations with apprentice peers which will be reviewed during a seminar. Feedback will be given by the apprentice’s tutor and peers. The Apprentice will complete a series of structured tasks prior to attending sessions, which will be reviewed during the teaching sessions. The apprentice’s tutor and peers will provide feedback on these tasks to help the apprentice prepare for the summative assessment.
Summative assessment
The summative assessment is in two parts, and both must be passed to successfully complete the module. The summative interview must be passed before commencing any placement days:
1. The apprentice will complete a 10-minute simulated social work interview, . (Marked Pass/Fail)
2. A series of structured written tasks (1,000 words, marked Pass/Fail)
Feedback will be provided by the academic team via the electronic submission system (Blackboard/Turnitin) in line with department and university policy.
Pre-requisite(s)
None
Co-requisite(s)
DA4088, DA4089, DA4091, DA4093
Module abstract
This module is meticulously crafted to empower apprentices with advanced social work skills crucial for professional success. By integrating theoretical foundations with hands-on practice, apprentices will refine their communication, assessment, and intervention proficiencies, enabling them to serve diverse communities. Emphasising real-world scenarios, the module curriculum ensures apprentices are primed for the complexities of professional social work, cultivating their capacity to deliver exceptional support across diverse settings. This immersive approach to teaching and learning fosters a deep understanding of the nuanced challenges within social work, equipping apprentices with the tools and knowledge to excel in their field.
Course info
Credits 30
Level of Study Undergraduate
Mode of Study 3 years Full Time
Department Social Work, Education and Community Wellbeing
Location Coach Lane Campus, Northumbria University
City Newcastle
Start January 2026
All information is accurate at the time of sharing.
Full time Courses are primarily delivered via on-campus face to face learning but could include elements of online learning. Most courses run as planned and as promoted on our website and via our marketing materials, but if there are any substantial changes (as determined by the Competition and Markets Authority) to a course or there is the potential that course may be withdrawn, we will notify all affected applicants as soon as possible with advice and guidance regarding their options. It is also important to be aware that optional modules listed on course pages may be subject to change depending on uptake numbers each year.
Contact time is subject to increase or decrease in line with possible restrictions imposed by the government or the University in the interest of maintaining the health and safety and wellbeing of students, staff, and visitors if this is deemed necessary in future.
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