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Dr Jacqueline Holland

Senior Lecturer

Department: Newcastle Business School

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • Student Complaint Behaviour ‘Half the World Away’:, Holland, J., Hart, D. 10 Mar 2018, In: Studies in Higher Education
  • Tour Operators and Operation, Holland, J., Leslie, D. 17 Dec 2017
  • Understanding and Implementing Responsible Tourism in the 21st Century, Holland, J., Mordue, T., Woodruffe-Burton, H. 24 Apr 2017
  • Student Complaint Behaviour, Holland, J., Hart, D. 26 Jun 2016
  • Assessment of Learning or Assessment for Learning - An International Approach, Holland, J. 10 Jun 2015
  • Responsibility in Practice: Adventure Tour Operators, Holland, J. 6 Nov 2015
  • Adventure tours: Responsible tourism in practice?, Holland, J. Sep 2012, Responsible Tourism: Concepts, Theory and Practice, Cambridge, MA, CABI


  • Business and Administration PhD December 11 2014
  • Business Studies MBA August 30 1995
  • Tourism BA (Hons) September 01 1987


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