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IT Feedback & Customer Care

We welcome all feedback from our Students and Staff as it allows us to review how well we're doing, see what the issues are, and improve the Student Experience.

If you'd like to send feedback,please use the link we send you when closing your Service Desk ticket

 

Further information

We have more information on our Customer Care and Complaints processes here:


Latest News and Features

Professor Elliott Johnson and Professor Nicola Wake
Radar measurements of coastal ice all around Antarctica will be taken from the air in an effort to get more accurate calculations and reduce uncertainty about future global sea levels. Photo by Dr Kenichi Matsuoka
Pictured left to right is Dr Antonio Portas, Jonathan Sanderson, Professor Carol Davenport and Mel Horan from NUSTEM at Northumbria University.
Young learners are pictured at Northumbria University’s London Campus taking part in the Digital and Cyber Essentials course – the first in an annual programme offered through a new initiative with the Mayor's Fund for London (MFL).
Author Julie Fitzgerald pictured holding her book The Wall in the Hall
caption:Dr Shahid Rasul and Dr Jibran Khaliq
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NU-NHSA Launch Event
IPE Conference 2026
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