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IT Feedback & Customer Care

We welcome all feedback from our Students and Staff as it allows us to review how well we're doing, see what the issues are, and improve the Student Experience.

If you'd like to send feedback,please use the link we send you when closing your Service Desk ticket

 

Further information

We have more information on our Customer Care and Complaints processes here:


Latest News and Features

Elle Fox, Lyndsey Bengtsson and Arianne Graven at Citizens Advice, Gateshead
a group of five people pictured standing on a staircase
The first cohort of Civil Engineering Degree Apprentices from Northumbria University, at their graduation.
One year after Northumbria University was announced as the lead research partner on the 2026 State of the World's Volunteerism Report (SWVR) produced by United Nations Volunteers (UNV), the publication has been launched in New York on International Volunteer Day, 5 December.
Glasgow SEC
Northumbria University Graphic Design student, Adam Graham, with Director of Converge Northumbria, Ally Hunter-Byron.
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Upcoming events

Northumbria University Carol Service 2025
Collaborating for Capability: Shaping the Future of Supply Chain Talent
Viruses of Microbes-UK (VoM-UK) Conference 2026
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