Skip navigation

Dr Jacqueline Holland

Senior Lecturer

Department: Newcastle Business School

Jacqueline Holland

Key Publications

  • Please visit the Pure Research Information Portal for further information
  • Student Complaint Behaviour ‘Half the World Away’:: Investigating student responses to dissatisfactory experiences at International Branch Campuses, Holland, J., Hart, D. 10 Mar 2018, In: Studies in Higher Education
  • Tour Operators and Operation: Development, Management and Responsibility, Holland, J., Leslie, D. 17 Dec 2017
  • Understanding and Implementing Responsible Tourism in the 21st Century, Holland, J., Mordue, T., Woodruffe-Burton, H. 24 Apr 2017, Managing & Marketing Places
  • Student Complaint Behaviour: A Singapore Perspective, Holland, J., Hart, D. 26 Jun 2016, Teaching and Learning Conference
  • Assessment of Learning or Assessment for Learning - An International Approach, Holland, J. 10 Jun 2015, International Teaching and Learning Conference

Professional Activity

  • Please visit the Pure Research Information Portal for further information
  • Invited talk: AITO Climate Crisis Think Tank htt 2021
  • Oral presentation: Carbon Off Setting 2021
  • Visiting an external academic institution: Kaplan Higher Education Institute 2019
  • Organising a conference, workshop, ...: Kaplan Teaching and Learning Conference 2019
  • Organising a conference, workshop, ...: Kaplan Teaching and Learning Conference 2018
  • Oral presentation: SHAPE Teaching and Learning Conference 2018
  • Visiting an external academic institution: Central University of Finance and Economics 2018
  • Visiting an external academic institution: Xianda College 2018
  • Participating in a conference, workshop, ...: SHAPE Teaching and Learning Conference 2017

Qualifications

  • Business and Administration PhD December 11 2014
  • Business Studies MBA August 30 1995
  • Tourism BA (Hons) September 01 1987


a sign in front of a crowd
+

Northumbria Open Days

Open Days are a great way for you to get a feel of the University, the city of Newcastle upon Tyne and the course(s) you are interested in.

Research at Northumbria
+

Research at Northumbria

Research is the life blood of a University and at Northumbria University we pride ourselves on research that makes a difference; research that has application and affects people's lives.

a person sitting at a table
+

Order your prospectus

If you would like to know more about our courses, or life in general as a student at Northumbria, then we can help you.

Latest News and Features

Professor Matthew Johnson has been involved in research which has modelled the impact a Universal Basic Income could have on poverty and inequality.
Northumbria University has launched a new report that sets out its social impact and identifies where it is spreading opportunity to those who need it most.  The Social Mobility Impact Report has been developed in partnership with former Education Secretary Rt Hon Justine Greening.
MFA student Celia Burbush, MFA co-Programme Leader Gavin Butt and Deputy Head of Arts, Steve Gilroy, are pictured outside the new look Gallery North.
Minister for Science, Research and Innovation opens £2m investment in region’s Engineering and Environment students
REF 2021
Professor Andrew Wathey CBE speaking at the Rutherford Roundtable
More news

Back to top