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Welcome to Newcastle

Induction information for September 2023

Whether you are studying at our City or Coach Lane Campus, or with one of our partner programmes, we give a warm welcome to all new students joining us.

Please expand the sections below for information on the essential actions you need to take, starting with Enrol Now. You will also find your Welcome Guide, full of information and guidance to get your journey with us off to the very best start. There is additional information for specific programmes below. 

Essential Actions

 

All students must be enrolled in order to study at the University. Full enrolment provides access to systems and teaching timetables, you are advised to complete enrolment as soon as possible. You must aim to enrol and arrive by your course start date and are expected to attend programme induction activities. If you fail to enrol by your course enrolment deadline, your record will be closed for non-enrolment.  

Home (UK) students

You can complete the full enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

You will need your username and password, which you should have already received by email, and have a digital passport-style photograph ready to upload for your University Smartcard. When you have completed this process successfully you will receive a confirmation email to your University email account. Please see the guide below for full details:

International and EU fee status students 

Students requiring a Right to Study* check (mostly International students) must undertake a two-step enrolment process.

1. Online pre-registration is a preliminary stage to visa documentation being verified once you arrive in the UK and completing your full enrolment. You can complete the pre-registration part of the enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

2. To be fully enrolled on your course, you are required to upload your visa documents via the ‘Visa Upload’ task in your Student Portal once you have arrived in the UK. Visa verification is mandatory where Right to Study checks are required – the required documents will have been detailed in your enrolment email. Please allow up to five working days for document checks to be completed - you will receive a notification email once complete which will then confirm your enrolment. Do not travel unless you can enter the UK by the course enrolment deadline. Please see our Enrolment Guide for International Students for further information. Please see the guide below for full details:

What is my Northumbria University IT Account?

Every student at Northumbria University has their own IT account. You will be allocated an IT account when you enrol on your course. 

Your IT account is personal to you, and you will use it throughout your studies here at Northumbria University. Your IT account details, such as your password, should never be shared with anyone.

Your IT account will enable you to access the IT systems and software that you will use during your studies. As well as logging in to computers on campus, your IT account is used to log in to resources such as:

  • Blackboard - Northumbria University’s online learning platform.
  • Your Student Portal - the online hub where you can get information, help and support.
  • Office.com - where you can access your University emails and save your important files.
  • NU Connect - Northumbria University’s free mobile app.

How do I get access to my account?

Your Northumbria username and password can be found in your welcome email from Northumbria University Enrolment. To access your account safely, you will also need to enrol with Duo, the multi-factor authentication software we use here at Northumbria - see below for details.

If you forget your username or password, you can contact IT Support

Duo Multi-Factor Authentication

Multi-Factor Authentication (MFA) offers an extra layer of protection for your Northumbria account and the files and devices associated with it. With Duo, at the point of logging in to your Northumbria account, a prompt will be sent through to your personal device where you can approve log in. Please see our Guide to enrolling with Duo here.

Student IT induction dates

We are holding online Student IT Inductions on the following dates and times:

  • 26 September 2023, 10:00 - 11:00
  • 29 September 2023, 13:00 - 14:00

Please see our IT Induction for Students page for more information and to book onto these sessions.

Using your Student Portal to Navigate Northumbria from Northumbria University on Vimeo.

We know that there is a lot of information to take in during your time at university – so to help you navigate your Northumbria journey, your Student Portal brings all of the knowledge, advice and support you need together in one place. 

Available online, on mobile and desktop devices, you can access essential Northumbria information such as your timetable, your virtual learning environment (Blackboard), and Library Online - all from your Portal dashboard.  

You can also keep up-to-date with the latest Northumbria news stories, keep your personal details updated and check your finance and accommodation status. 

Log in using your Northumbria details and watch our short video above for an overview of how to navigate Northumbria using your Student Portal.


Accessing your timetable is a vital part of getting started at Northumbria - it will tell you when and where your classes and sessions are and help you to plan your time in and outside of University. This includes your induction timetable for your first week with us - please ensure you attend all of these sessions to get your journey with us off to the best start!

Your timetable is available to view online by following this link: mytimetable.northumbria.ac.uk

You will need to login using your Northumbria student email address and password to view your timetable - we strongly recommend you bookmark the page. You can also view your timetable using the NU Connect App and your Student Portal. See below for full guidance.

If you are a Distance Learner or have an alternative start date to September 2023, please visit Getting Started at Northumbria and select your entry route. 

Your Student Smartcard is a vital part of getting started at Northumbria. As well as your student identification, your Smartcard gives you access to University buildings and services, registers your attendance, is you University Library card and much more. 

Smartcard Collection during Welcome Week (25th September onwards)

Confirming identity and Smartcard collections sessions for students starting courses in September 2023 will take place during induction week from Monday 25th September onwards in Sports Central.  

See your Student Portal for details and to book a collection slot. 

Smartcard Collection after Friday 29th September for Newcastle students

  • Students based at Newcastle City Campus, who are unable to book onto a Confirming Identity session, can collect their Smartcards from the Skills Centre in Student Central at City Campus. Cards will be available for collection on weekdays from 09:00-17:00 from Monday 2nd October until Friday 13th October.
  • Students based at Coach Lane Campus will collect their Smartcard at their scheduled DBS session or between 09.30 and 15:00 Tuesday 26th to Thursday 28th September or between 09:30 and 12:30 on Friday 29th September. Thereafter you can collect your Smartcards from the Ask4Help Service Desk in the Coach Lane Library. Cards will be available during normal Coach Lane Library opening hours, from Monday 2nd October onwards.

Please ensure you are fully enrolled and have appropriate ID with you when you come to collect your Smartcard. See our Student Smartcards webpage for more information, including photograph requirements.

We have a range of exciting activities and events planned to welcome you to Northumbria! For the majority of taught students, your Welcome Week begins on 25th September, with a special early welcome event for our International Students. See below for details:

Friday 22nd September: International Students' Welcome followed by the International Students' Tea Party and an early evening BBQ

Location: Domain, Northumbria Students' Union, City Campus
We give a warm welcome to all international students joining us this year. This event is a great chance for your to meet fellow students, make new friends and learn more about University services.


Monday 25th September: #IAMNORTHUMBRIA University Welcome Event

Location: Sport Central, City Campus

  • Business and Law / Engineering and Environment students: 10:00 – 11:00
  • Health and Life Sciences / Arts, Design and Social Sciences students: 11:00 – 12:00

Our central Welcome event for new students to the University and the City - hear from key University staff about your teaching, learning and the support available to you, plus an introduction from your Students' Union and Northumbria Sport.

For students at our Coach Lane Campus, we have arranged free pick up and return coaches on Monday 25th September as follows:

Pick up from Coach Lane to drop off at City Campus:

  • 09:00: Coach Lane
  • 10:00: Coach Lane
  • 11:00: Coach Lane
  • 12:00: Coach Lane
  • 13:00 Coach Lane

Return back up from City Campus to drop off Coach Lane 

  • 10:30: City Campus
  • 11:30: City Campus
  • 12:30: City Campus
  • 14:30: City Campus

Monday 25th September and Tuesday 26th September - 10:00 - 16:00 (both days): Students' Union Freshers’ and Freebies Fair

Location: Students' Union, City Campus
Set your University journey off with a bang and grab some freebies from local and national businesses, join a society and much more! 


Tuesday 26th September - 11:00 - 14:00: Coach Lane Fair

Location: Coach Lane Campus West
For students at our Coach Lane Campus, we’re bringing all the great Coach Lane societies, sports teams, clubs and of course freebies to you!


Wednesday 27th September - 11:00 - 17:00: The Big Sports Fair 

Location: Sport Central
Come along to our Sports Fair to find out everything you need to know about getting involved in sport and keeping active on campus, including:

  • Over 30 Sports Clubs from Archery – Water polo!
  • Find out about our free Big Week of Sport (1-8 October)
  • Ask about Social Sport
  • Enter one of our campus leagues
  • Take a look around our gym
  • Check out the facilities including the pool, sauna and steam room

Wednesday 27th September - 11:00 - 17:00: The Big Fair - Societies and Volunteering

Location: Students' Union, City Campus
Alongside the Sports Fair, discover and find information about 100+ societies and projects. Please note that the first hour is quiet hour.


Wednesday 27th September and Friday 29th September - Police Freshers' Talks

Your safety is our top priority and our Security Service works in collaboration with Northumbria Police to provide a safe and secure residential and teaching environment. To find out more, we encourage all new students to attend one of the following sessions:

  • Wednesday 27th September, 12:00 - 13:00 at CCE01
  • Friday 29th September, 11:30 - 12:30 at Lipman 031

You can find out more about our Safety on Campus here.

Home Students

Undergraduate

If you are funded by Student Finance England (or equivalent), please ensure you complete an application for the start of each academic year.

If you are a self-funding student please ensure you pay the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

Postgraduate Taught

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

International Students

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

Support

If you are unable to pay the first instalment of your fees at enrolment or if you have concerns about your ability to pay future instalment(s) please contact the Finance department via your Student Portal, where you can arrange to visit the Finance drop-in session and discuss your financial position. 

If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

We understand that it can be daunting starting somewhere new but please be assured we are here to help and support you through every step of your journey with us.

For any other enquiries please contact Ask4Help via your Student Portal, or if you are not able to access the Portal via the Ask4Help contact form.

While you are studying with us, you can Ask4Help at any time - this is the name of our frontline student support service and can be contacted online, in person or by telephone.

Your Welcome Guide

To help you get started at our Newcastle Campuses, we have created a Welcome Guide containing all of the essential and useful information you need in your first few days and beyond:

 

 

 

 

 

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