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Welcome to Newcastle

Induction information

Whether you are studying at our City or Coach Lane Campus, or with one of our partner programmes, we give a warm welcome to all new students joining us.

Please expand the sections below for information on the essential actions you need to take, starting with Enrol Now. You will also find your Welcome Guide, full of information and guidance to get your journey with us off to the very best start. There is additional information for specific programmes below. 

Essential Actions

 

All students must be enrolled in order to study at the University. Full enrolment provides access to systems and teaching timetables, you are advised to complete enrolment as soon as possible. You must aim to enrol and arrive by your course start date and are expected to attend programme induction activities. If you fail to enrol by your course enrolment deadline, your record will be closed for non-enrolment.  

Home (UK) students

You can complete the full enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

You will need your username and password, which you should have already received by email, and have a digital passport-style photograph ready to upload for your University Smartcard. When you have completed this process successfully you will receive a confirmation email to your University email account. Please see Understanding the enrolment process in your Student Portal for full guidance.

International and EU fee status students 

Students requiring a Right to Study* check (mostly International students) must undertake a two-step enrolment process.

1. Online pre-registration is a preliminary stage to visa documentation being verified once you arrive in the UK and completing your full enrolment. You can complete the pre-registration part of the enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

2. To be fully enrolled on your course, you are required to upload your visa documents via the ‘Visa Upload’ task in your Student Portal once you have arrived in the UK. Visa verification is mandatory where Right to Study checks are required – the required documents will have been detailed in your enrolment email. Please allow up to five working days for document checks to be completed - you will receive a notification email once complete which will then confirm your enrolment. Do not travel unless you can enter the UK by the course enrolment deadline.

Please see Understanding the enrolment process in your Student Portal for full guidance.

Home Students

Undergraduate

If you are funded by Student Finance England (or equivalent), please ensure you complete an application for the start of each academic year.

If you are a self-funding student please ensure you pay the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

Postgraduate Taught

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

International Students

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

Support

If you are unable to pay the first instalment of your fees at enrolment or if you have concerns about your ability to pay future instalment(s) please contact the Finance department via your Student Portal, where you can arrange to visit the Finance drop-in session and discuss your financial position. 

If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

Trinity Square kitchen with a breakfast bar, washing machine and tumbler drier.

If you have booked University accommodation, check your moving in date and read our Accommodation Frequently Asked Questions for all the answers you need.

If you are living in private accommodation, check your tenancy agreement and moving in date and ensure you read our Welcome Pack below for advice, guidance and top tips.

Every student at Northumbria University has their own IT account. You will be allocated an IT account when you enrol on your course.  

As well as logging in to computers on campus, your IT account is used to log in to resources such as:

  • Blackboard - Northumbria University’s online learning platform.
  • Your Student Portal - the online hub where you can get information, help and support.
  • Office.com - where you can access your University emails and save your important files. 

Your Northumbria username and password can be found in your welcome email from Northumbria University Enrolment. Watch our short video for more information:

To access your account safely, you will also need to enrol with DUO, the multi-factor authentication software we use here at Northumbria - see below for details.

If you forget your username or password, you can contact IT Support

DUO Multi-Factor Authentication

Multi-Factor Authentication (MFA) offers an extra layer of protection for your Northumbria account and the files and devices associated with it. With Duo, at the point of logging in to your Northumbria account, a prompt will be sent through to your personal device where you can approve log in. Please see our Guide to enrolling with Duo here and watch our short video here:

 

Your IT Induction

As well as the above, we offer a full  IT Induction for Students including online sessions for new students (dates coming soon!).

Accessibility Support

Our aim is to ensure students are supported to reach their full potential and have the best possible experience here at Northumbria. If you have an accessibility need - including Specific Learning Differences and neurodiversity - we offer support throughout your journey with us, even before you arrive.

Visit Preparing to Join Us for more information and to register with the Student Accessibility Team, who can ensure any relevant support is in place before you get here.

Campus Accessibility

We are also committed to ensuring our campuses are accessible, and have partnered with AccessAble to create detailed guides to the physical access features of all our buildings and services. This include information on colour contrast and lighting, signage, background noise, and much more. See AccessAble - Campus Access Guides for more information.

We have created your Welcome Guide to give you all of the information, links and resources your need to get your journey with us off to the best start.

This includes practical guidance on what to bring to University, managing your money, staying safe and healthy and lots more. It also tells you about the range of support services available to you and the many ways to get involved and be part of the Northumbria community!

We understand that it can be daunting starting somewhere new but please be assured we are here to help and support you through every step of your journey with us.

For any other enquiries please contact Ask4Help via your Student Portal, or if you are not able to access the Portal via the Ask4Help contact form.

While you are studying with us, you can Ask4Help at any time - this is the name of our frontline student support service and can be contacted online, in person or by telephone.

Your Welcome Guide

To help you navigate Northumbria, we have brought together a range of information about our campus, services and support available to you in a handy Welcome Guide.

 

 

 

 

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