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Welcome to Newcastle

Induction information for January 2024

Whether you are studying at our City or Coach Lane Campus, or with one of our partner programmes, we give a warm welcome to all new students joining us.

Please expand the sections below for information on the essential actions you need to take, starting with Enrol Now. You will also find your Welcome Guide, full of information and guidance to get your journey with us off to the very best start. There is additional information for specific programmes below. 

Essential Actions

 

All students must be enrolled in order to study at the University. Full enrolment provides access to systems and teaching timetables, you are advised to complete enrolment as soon as possible. You must aim to enrol and arrive by your course start date and are expected to attend programme induction activities. If you fail to enrol by your course enrolment deadline, your record will be closed for non-enrolment.  

Home (UK) students

You can complete the full enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

You will need your username and password, which you should have already received by email, and have a digital passport-style photograph ready to upload for your University Smartcard. When you have completed this process successfully you will receive a confirmation email to your University email account. Please see the guide below for full details:

International and EU fee status students 

Students requiring a Right to Study* check (mostly International students) must undertake a two-step enrolment process.

1. Online pre-registration is a preliminary stage to visa documentation being verified once you arrive in the UK and completing your full enrolment. You can complete the pre-registration part of the enrolment process online by logging on to your Student Portal, selecting Enrol from the main menu and following the instructions.

2. To be fully enrolled on your course, you are required to upload your visa documents via the ‘Visa Upload’ task in your Student Portal once you have arrived in the UK. Visa verification is mandatory where Right to Study checks are required – the required documents will have been detailed in your enrolment email. Please allow up to five working days for document checks to be completed - you will receive a notification email once complete which will then confirm your enrolment. Do not travel unless you can enter the UK by the course enrolment deadline. Please see our Enrolment Guide for International Students for further information. Please see the guide below for full details:

What is my Northumbria University IT Account?

Every student at Northumbria University has their own IT account. You will be allocated an IT account when you enrol on your course. 

Your IT account is personal to you, and you will use it throughout your studies here at Northumbria University. Your IT account details, such as your password, should never be shared with anyone.

Your IT account will enable you to access the IT systems and software that you will use during your studies. As well as logging in to computers on campus, your IT account is used to log in to resources such as:

  • Blackboard - Northumbria University’s online learning platform.
  • Your Student Portal - the online hub where you can get information, help and support.
  • Office.com - where you can access your University emails and save your important files.
  • NU Connect - Northumbria University’s free mobile app.

How do I get access to my account?

Your Northumbria username and password can be found in your welcome email from Northumbria University Enrolment. To access your account safely, you will also need to enrol with Duo, the multi-factor authentication software we use here at Northumbria - see below for details.

If you forget your username or password, you can contact IT Support

Duo Multi-Factor Authentication

Multi-Factor Authentication (MFA) offers an extra layer of protection for your Northumbria account and the files and devices associated with it. With Duo, at the point of logging in to your Northumbria account, a prompt will be sent through to your personal device where you can approve log in. Please see our Guide to enrolling with Duo here

Please see our IT Induction for Students page for more information and to book onto these sessions.

Using your Student Portal to Navigate Northumbria from Northumbria University on Vimeo.

We know that there is a lot of information to take in during your time at university – so to help you navigate your Northumbria journey, your Student Portal brings all of the knowledge, advice and support you need together in one place. 

Available online, on mobile and desktop devices, you can access essential Northumbria information such as your timetable, your virtual learning environment (Blackboard), and Library Online - all from your Portal dashboard.  

You can also keep up-to-date with the latest Northumbria news stories, keep your personal details updated and check your finance and accommodation status. 

Log in using your Northumbria details and watch our short video above for an overview of how to navigate Northumbria using your Student Portal.


Accessing your timetable is a vital part of getting started at Northumbria - it will tell you when and where your classes and sessions are and help you to plan your time in and outside of University. This includes your induction timetable for your first week with us - please ensure you attend all of these sessions to get your journey with us off to the best start!

Your timetable is available to view online by following this link: mytimetable.northumbria.ac.uk

You will need to login using your Northumbria student email address and password to view your timetable - we strongly recommend you bookmark the page. You can also view your timetable using the NU Connect App and your Student Portal. See below for full guidance.

If you are a Distance Learner or have an alternative start date to January 2024, please visit Getting Started at Northumbria and select your entry route. 

Your Student Smartcard is a vital part of getting started at Northumbria. As well as your student identification, your Smartcard gives you access to University buildings and services, registers your attendance, is you University Library card and much more. 

Newcastle City Smartcard Collection

Smartcard collection takes place at Newcastle City Campus on Tuesday 23rd January and Thursday 25th January between 09:30 and 16:00 from Study Skills Room 1, City Campus Libaray. Book your collection slot here.

Coach Lane Campus Smartcard Collection

You will be invited by email to complete a DBS check on Friday 19th or Friday 26th January between 09:30 and 13:00 in room G112 Coach Lane Campus West - Smartcards can be collected at the same time.

If you are starting at our Coach Lane Campus in January 2024 and do not require a DBS check, you can collect your Smartcard at the times above or after 13:00 on 26th January from the Ask4Help service point at Coach Lane Campus.

Please ensure you are fully enrolled and have appropriate ID with you when you come to collect your Smartcard. See our Student Smartcards webpage for more information, including photograph requirements.

When you join Northumbria, you belong to a vibrant and inclusive community. To welcome you, we have a number of events and activities to take part in:

Northumbria Welcome Event and Tea Party - Wednesday 24 January, 3:30pm – 5pm in Domain, Northumbria Students' Union, Newcastle City Campus

To help you settle in and make friends, come along to the #IAMNORTHUMBRIA Welcome Event and Tea Party. Hear from key University services, meet other new students, and enjoy tea, coffee and cake. 


Refreshers Fair - Wednesday 31 January, 11am – 3pm in Domain, Northumbria Students' Union, Newcastle City Campus

#BePartofIt - come along to our January Refreshers Fair and find out about our many student societies you can join from Computer and Video Games to Film, and Rock. Take advantage of our special January offer where all society memberships are half price. 


Northumbria Sport Welcome Events

To introduce you to our sports and fitness facilities, we have series of offers and events for the new year:

You can find out more on the Northumbria Sport website.

Home Students

Undergraduate

If you are funded by Student Finance England (or equivalent), please ensure you complete an application for the start of each academic year.

If you are a self-funding student please ensure you pay the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

Postgraduate Taught

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

International Students

If you are a self-funding student please ensure you have paid the first instalment of your fees on or before you complete the enrolment task. You can do this via one of our online payment platforms.

If you are a sponsored student, you are required to submit a sponsorship letter at the start of each academic year. Please see the Payment of fees by a sponsor article on your Student Portal for full information. If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

Support

If you are unable to pay the first instalment of your fees at enrolment or if you have concerns about your ability to pay future instalment(s) please contact the Finance department via your Student Portal, where you can arrange to visit the Finance drop-in session and discuss your financial position. 

If you cannot access your Student Portal at this time, please submit an enquiry to us via this contact form.

We understand that it can be daunting starting somewhere new but please be assured we are here to help and support you through every step of your journey with us.

For any other enquiries please contact Ask4Help via your Student Portal, or if you are not able to access the Portal via the Ask4Help contact form.

While you are studying with us, you can Ask4Help at any time - this is the name of our frontline student support service and can be contacted online, in person or by telephone.

Your Welcome Guide

To help you navigate Northumbria, we have brought together a range of information about our campus, services and support available to you in a handy Welcome Guide.

 

 

 

 

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