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Clearing 2021 FAQS

Information and Advice following the global coronavirus outbreak

If you are considering clearing, we know you may have some questions. Please explore some of the FAQS below. Or if you have any questions after confirming your place and preparing to join us then please click here.

If you are looking for Information for current Offer Holders ahead of results day please click here.

APPEALS

Is there an appeal process as I am unhappy with my grades?

If you feel that you grade is incorrect then you do have the option to appeal.  The government guide for students explains the appeals process for General Qualifications such as A levels and GCSE's, as well as Vocational Qualfications. (link below to hyperlink) Your school or college will be able to advise you on the appeals process and should be your first point of contact if you are unsure and most qualification awarding body  have information that is regularly being updated on their websites. 

Northumbria, in due course,  will be regularly updating this page, and contacting our offer holders with further information on what you need to do, if you decide to appeal and are holding an offer with us. We will also have a dedicated hotline available from the 5th July 2021, to answer any questions you have on the appeals process. 

I have not met the conditions of my firm choice at Northumbria, is there another option?

If you have not met the conditions of your firm choice at Northumbria we may offer you the option of a four year route which would be your original course plus a one year preparatory foundation year. You will have the opportunity to discuss this course with our academic team to understand the benefits of studying a foundation year, before you make any decision. 


Where can I get more information and help?

For further information about the process of awarding qualifications this summer, including a helpline for advice and guidance, please view the government advice here:

 

 

 

DEFERRALS

Can I defer my place for 2021/22?

All requests are considered individually, and a deferral cannot be guaranteed, but we will (as always) aim to protect and champion student choice. For any prospective Undergraduate students who are considering deferring,  you should contact the Applicant Services team via the Contact us button on the applicant portal,  to discuss the possibility of deferring your application. 

FINANCE

How will I update Student Finance of my change of course?

If your course and/or university will be different from those you entered at your application for student finance, you should update your online student finance account at www.gov.uk/studentfinance preferably as soon as you accept a different Offer and before you start your course.

Student Finance England has a “make changes to your application” function at your student-finance account. Alternatively, phone your funding provider to discuss, if there is a problem.  

Please see https://www.gov.uk/apply-for-student-finance/change-an-application for-student-finance/change-an-application.

I originally had an Offer from another university

If you have changed university but your student funding has not yet been reassessed to recognise that, your first-term payment date from SLC will be much later than on your existing award notification letter. 

If you were approved a  tuition fee loan, that will be approved for the Degree course here, once Student Finance reassess your entitlement to reflect your change of university. Northumbria will allow you to enrol while waiting for SLC to confirm your fee loan here.

You can change your correspondence address to your main home address however most Student Finance England (SFE) correspondence you receive will also be available at your SFE online account. Online letters are also available for applicants with SFWales and SFNorthern IreIand.

If you have already applied for your student funding but will change university through clearing, change your student finance application as described above. 

If you do not, or cannot, Northumbria will be required to create a “transfer-in” Change of Circumstances to correct your Student Loan Co. (SLC) record. It is important that you notify us via the enrolment-task that a “transfer-in change of circumstances” can be sent to SLC. This can be done via your Northumbria Student-portal.     

If you have changed university but your student funding has not yet been reassessed to recognise that, your first-term payment date from SLC will be much later than on your existing award notification letter. 

If you were approved a  tuition fee loan, that will be approved for the Degree course here, once Student Finance reassess your entitlement to reflect your change of university. Northumbria will allow you to enrol while waiting for SLC to confirm your fee loan here.

You can change your correspondence address to your main home address however most Student Finance England (SFE) correspondence you receive will also be available at your SFE online account. Online letters are also available for applicants with SFWales and SFNorthern IreIand.

 

 

 

What do I need to do to apply for finance?

What if I change my course at the same university?

Please see  https://www.gov.uk/apply-for-student-finance/change-an-application 

Once you have enrolled from September 2021, Northumbria will update the Student Loan Company (SLC) with correct course information where the course for which you are registered is different from that which your student funding has been assessed for.

However, we can only do this where your student funding has been linked to another course at Northumbria!

When you register as a student with Northumbria it is important you add your Student Loan Company Student Support Number (SSN) at the “enrolment task”, this is a 13-figure reference, e.g. SFDU21123456A and can be found on the payments page of your student funding award notification letter.

ACCOMMODATION

I am on the waiting list for accommodation. When will I be allocated a room?

The team will start allocating rooms from 8.30am on Tuesday 10th August and hope to get offers out as soon as possible. Please don’t worry - we guarantee accommodation for all students, so an offer will be sent out to you in due course.

 

I have been offered a course at Northumbria but I would like to come and view the accommodation. Is this possible?

Firstly please take a look at the information, photographs and videos that we have online. Whether you are able to view the accommodation will depend on any restrictions that may be in place at the time. Please call us on 0191 227 4201 to discuss any options that may available to you.

I have been offered a Foundation course, will I need to re-apply for my accommodation?

No, your booking should still be on your account however if you get an email to say that your booking has been released, please get in touch with us straight away on 0191 227 4201

I want to confirm my accommodation, how can I do this?

If you've been sent an offer you can complete your booking online via your student portal under the accommodation section. If you're currently on the waiting list, then the accommodation team will be sending offers out from 8.30am on Tuesday 10th August.

Is a deposit still required?

Yes, we still require a £250 deposit.

Will my change of course affect my accommodation?

No but if you get an email from the accommodation team to say differently please give them a call on 0191 227 4201 straight away.

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