IT Access for Visitors

The NU Simply Web WiFi network is exclusively for use by our students and staff.  However, we provide two ways for visitors to connect to the WiFi network at Northumbria.

1.  Eduroam

Visitors to Northumbria can log on to our WiFi network using the username and password from their home university or college, as long as their institution is an Eduroam member. Visitors should check out how to connect to Eduroam at their home university/college before arriving at Northumbria.  

See our Eduroam Help Guide for steps to connect at Northumbria and at participating institutions in the UK and worldwide.  There's also the Eduroam website to look at.

All users of eduroam must abide by the following policies and guidelines:

• JANET Roaming Policy
• Northumbria IT Regulations and Guidelines

2.  WiFi Guest

Visitors that are not able to connect via Eduroam can use the free Cloud WiFi network WiFi Guest to access the Internet via their own equipment while on campus. Examples of this would be visitors who are attendees of an event or conference.

Here are the steps to get connected:

• From the device connect to the network WiFi Guest
• Open a web browser  (Note: If you receive a Certificate notice, select Proceed Anyway to continue)
• On The Cloud landing page locate the box Get online at Northumbria University and click Go
• Scroll down to select Create Account
• Enter some details and the account will be created.
• The device will then be connected to WiFi Guest

Prefer to prepare in advance? 

If you’d like to get setup ahead of time, you can register for an account beforehand then all you’ll need to do is login: https://service.thecloud.net/service-platform/login/registration/

Need help?

The IT Service Desk can support you in connecting to WiFi: Click here for contact information.